Hospital Receptionist CV example

The role of a hospital receptionist is an extremely important one as you are often the first port of call for patients going through a tough time.

So you need to prove to potential employers that you can be a welcoming presence both in-person and over the phone.

To do this you need a persuasive CV, and you can create just that with our expert advice and hospital receptionist CV example in the guide below.

 

 

 

Hospital Receptionist CV example

Hospital Receptionist CV 1

Hospital Receptionist CV 2

 

This example CV demonstrates how to structure and format your own Hospital Receptionist CV, so that it can be easily digested by busy hiring managers, and quickly prove why you are suitable for the jobs you are applying to.

It also gives you a good idea of the type of skills, experience and qualifications that you need to be highlighting in your CV.

 

CV builder

 

Hospital Receptionist CV format and structure

In a highly competitive job market, recruiters and employers are often inundated with applications. If they can’t find what they’re looking for in your CV quickly, they may skip past your application and move on to the next one in their inbox

So, it’s crucial to structure and format your CV in a way that enables them to find your essential details with ease, even if they’re pressed for time.

 

How to write a CV

 

Tips for formatting your Hospital Receptionist CV

  • Length: Your CV should always be limited to two sides of A4, regardless of whether you have a year or three decades of experience. With recruiters juggling multiple responsibilities, they don’t have time to sift through lengthy applications.
  • Readability: By formatting your section headings with bold or a different colour font and using bullet points to break up large blocks of text, you can help busy recruiters quickly scan through your CV. This makes it easier for them to find important details without wasting time.
  • Design & format: Your CV needs to look professional, sleek and easy to read. A subtle colour palette, clear font and simple design are generally best for this, as fancy designs are often harder to navigate.
  • Photos: Don’t add profile photos to your CV unless you work in an industry or region which prefers to see them. Most employers in the UK will not need to see one.

 

Quick tip: Creating a professional CV style can be difficult and time-consuming when using Microsoft Word or Google Docs. To create a winning CV quickly, try our quick-and-easy CV Builder and use one of their eye-catching professional CV templates.

 

CV formatting tips

 

 

CV structure

When writing your own CV, break up your CV content into the following key sections:

  • Name and contact details – Place them at the top of your CV, so that employers can easily get in touch.
  • CV profile – A punchy sales pitch of your key experience, skills and achievements to reel readers in.
  • Core skills section – A bullet-pointed snapshot of your abilities.
  • Work experience – A well-structured list of your relevant work experience.
  • Education – An overview of any relevant qualifications or professional training you have.
  • Hobbies and interests – A short description of any relevant hobbies or interests (optional).

Now you understand the basic layout of a CV, here’s what you should include in each section of yours.

 

Contact Details

Contact details

 

Begin by sharing your contact details, so it’s easy for employers to give you a call.
Keep to the basics, such as:

  • Mobile number
  • Email address – It should sound professional, with no slang or nicknames. Make a new one for your job applications if necessary.
  • Location – Simply share your vague location, for example ‘Manchester’, rather than a full address.
  • LinkedIn profile or portfolio URL – Remember to update them before you send your application.

 

Hospital Receptionist CV Profile

To immediately capture the attention of recruiters, begin your CV with a powerful profile (or personal statement for junior applicants).

This is a brief introductory paragraph that summarises your skills, experience, and knowledge.

It should position you as the ideal candidate for the job and encourage recruiters to read on.

 

CV profile

 

How to write a good CV profile:

  • Make it short and sharp: The best CV profiles are short, sharp and highly relevant to the target role. For this reason, it’s best to write 3-4 lines of high-level information, as anything over might be missed.
  • Tailor it: Recruiters can spot a generic, mass-produced CV at a glance – and they certainly won’t be impressed! Before you write your profile (and CV as a whole), read through the job advert and make a list of any skills, knowledge and experience required. You should then incorporate your findings throughout your profile and the rest of your CV.
  • Don’t add an objective: Want to talk about your career goals and objectives? While the profile may seem like a good space to do so, they’re actually much better suited to your cover letter.
  • Avoid generic phrases: If your CV is riddled with clichès like “Dynamic thought-leader”, hit that delete button. Phrases like these are like a broken record to recruiters, who read them countless times per day. Hard facts, skills, knowledge and results are sure to yield far better results.

 

Example CV profile for Hospital Receptionist

Flexible Hospital Receptionist with 7+ years of experience in guaranteeing the smooth operation of healthcare facilities. Proficient in adhering to non-disclosure and privacy regulations, such as the UK GDPR. Proven ability to manage own workload and act independently in fast-paced and regulated medical centre and GP environments.

 

What to include in your Hospital Receptionist CV profile?

  • Experience overview: Recruiters will want to know what type of companies you’ve worked for, industries you have knowledge of, and the type of work you’ve carried out in the past, so give them a summary of this in your profile.
  • Targeted skills: Make your most relevant Hospital Receptionist key skills clear in your profile. These should be tailored to the specific role you’re applying for – so make sure to check the job description first, and aim to match their requirements as closely as you can.
  • Important qualifications: If the job postings require specific qualifications, it is essential to incorporate them in your profile to ensure visibility to hiring managers.

 

Quick tip: If you are finding it difficult to write an attention-grabbing CV profile, choose from hundreds of pre-written profiles across all industries, and add one to your CV with one click in our quick-and-easy CV Builder. All profiles are written by recruitment experts and easily tailored to suit your unique skillset.

 

Core skills section

Create a core skills section underneath your profile to spotlight your most in-demand skills and grab the attention of readers.

This section should feature 2-3 columns of bullet points that emphasise your applicable skills for your target jobs. Before constructing this section, review the job description and compile a list of any specific skills, specialisms, or knowledge required.

 

Core skills section CV

 

Important skills for your Hospital Receptionist CV

Customer Service – Providing excellent customer service to patients, visitors, and hospital staff, including maintaining a welcoming and helpful demeanour.

Phone Etiquette – Answering and directing incoming calls, taking messages, and providing accurate information to callers.

Appointment Scheduling – Scheduling and managing patient appointments, including coordinating with different departments and healthcare providers.

Electronic Health Records (EHR) – Using EHR systems to access patient information, update records, and verify insurance details.

Confidentiality Compliance – Handling sensitive patient information with strict adherence to confidentiality and privacy regulations, such as HIPAA in the UK.

Reception Operations – Checking patients in, handling inquiries, and coordinating administrative duties.

Software – Using hospital-specific software and office applications for tasks like data entry and document management.

Medical Terminology – Maintaining familiarity with basic medical terminology to accurately communicate and understand patient-related information.

Cash Handling – Handling financial transactions, such as collecting co-payments or processing payments for hospital services.

Emergency Response – Following hospital protocols during emergencies, such as fire or evacuation drills, to ensure the safety of patients and staff.

 

Quick tip: Our quick-and-easy CV Builder has thousands of in-demand skills for all industries and professions, that can be added to your CV in seconds – This will save you time and ensure you get noticed by recruiters.

 

CV builder

 

Work experience

By this point, employers will be keen to know more detail about you career history.

Starting with your most recent role and working backwards, create a snappy list of any relevant roles you’ve held.

This could be freelance, voluntary, part-time or temporary jobs too. Anything that’s relevant to your target role is well-worth listing!

 

CV work experience

 

Structuring each job

Whilst writing your CV, it’s essential to look at it from the eyes of a recruiter.

If they’re met with giant blocks of text which are impossible to navigate, they might get frustrated and skip onto the next CV.

Instead, make use of the 3-step structure shown below, to give them a pleasant reading experience.

 

Role descriptions

 

Outline

Provide a brief overview of the job as a whole, such as what the overriding purpose of your job was and what type of company you worked for.

 

Key responsibilities

Next up, you should write a short list of your day-to-day duties within the job.

Recruiters are most interested in your sector-specific skills and knowledge, so highlight these wherever possible.

 

Key achievements

Finish off by showcasing 1-3 key achievements made within the role.

This could be anything that had a positive effect on your company, clients or customers, such as saving time or money, receiving exemplary feedback or receiving an award.

 

Sample job description for Hospital Receptionist CV

Outline

Simultaneously manage numerous clerical obligations in a globally-renowned private institution that uses the latest technologies, research, education, and innovation to improve the lives of citizens across London.

Key Responsibilities

  • Welcome visitors and staff in a warm and professional manner, and direct individuals to the correct department or location.
  • Monitor the entrance and ensure only authorised person gain access to restricted areas.
  • Register new patients and verify their personal and insurance information.
  • Respond incoming calls and emails, schedule appointments, send reminders, collect payments/co-payments, and provide receipts.

 

Quick tip: Create impressive job descriptions easily in our quick-and-easy CV Builder by adding pre-written job phrases for every industry and career stage.

 

 

Education section

Although there should be mentions of your highest and most relevant qualifications earlier on in your CV, save your exhaustive list of qualifications for the bottom.

If you’re an experienced candidate, simply include the qualifications that are highly relevant to Hospital Receptionist roles.

However, less experienced candidates can provide a more thorough list of qualifications, including A-Levels and GCSEs.

You can also dedicate more space to your degree, discussing relevant exams, assignments and modules in more detail, if your target employers consider them to be important.

 

Hobbies and interests

This section is entirely optional, so you’ll have to use your own judgement to figure out if it’s worth including.

If your hobbies and interests could make you appear more suitable for your dream job, then they are definitely worth adding.

Interests which are related to the industry, or hobbies like sports teams or volunteering, which display valuable transferable skills might be worth including.

 

CV builder

 

Once you’ve written your Hospital Receptionist CV, you should proofread it several times to ensure that there are no typos or grammatical errors.

With a tailored punchy profile that showcases your relevant experience and skills, paired with well-structured role descriptions, you’ll be able to impress employers and land interviews.

Good luck with your next job application!