Cabin crew CV examples

Your CV should be like a pre-flight briefing – concise, informative, and ideally not something hiring managers want to tune out halfway through.

To help you secure your ideal role, we’ll cover everything from CV structure to highlighting your customer service skills and aviation experience. By the time you’re done, your CV will be ready for takeoff.

Airlines receive thousands of applications, so a clear and structured CV helps recruiters quickly assess whether you meet their criteria. When writing a CV, every relevant piece of information needs to be coherently organised into a navigable layout, so recruiters don’t struggle to find what makes you such a good candidate.

Here’s the structure to follow:

• Name and contact details – Ensure personal details are easy to find, just like a well-placed life jacket. Keep them right at the top of your CV, with an optional photo.
• Profile – A strong introduction that highlights your hospitality, safety training, and ability to handle in-flight situations.
• Core skills – Provide a snapshot of your most relevant abilities, such as passenger care, conflict resolution, and safety procedures.
• Work experience – Detail your previous roles in reverse chronological order, focusing on responsibilities and achievements.
• Education – List any relevant qualifications, starting with the most recent.
• Additional info – Optionally mention language skills, hobbies, or customer service awards.

A sleek, well-organised CV format mirrors the precision and professionalism needed for a cabin crew role – so make sure yours takes off smoothly. If recruiters have to search through formatting mistakes for key details, they might assume your approach to organisation isn’t quite first-class.

Make use of these formatting tips:

• Bullet points – Keep sentences concise and impactful, using bullet points to organise responsibilities.
• Divide sections – Use clear headings to make navigation simple for busy airline recruiters.
• Use a clear and readable font – Along with an appropriate colour scheme, ensure your font is easy for the recruiter to read
• No more than 2 pages – Stick to a two-page length limit to highlight your key achievements without unnecessary extras.

Your CV profile is your chance to make a strong first impression – just like a confident, friendly welcome when passengers step on board. Its overall aim is to convince recruiters that hiring you would benefit them – so touch upon the key aspects they want to see in a new employee.

To make an impact, include:

• Your customer service experience – Airlines prioritise candidates who can provide outstanding hospitality.
• Safety training and awareness – Highlight your ability to follow strict aviation regulations and emergency procedures.
• Adaptability and resilience – Cabin crew members must handle unpredictable situations calmly and professionally.
• Languages and communication skills – If you’re multilingual, mention it – it’s a major asset in aviation.
• Teamwork and problem-solving – Show that you can work seamlessly with colleagues to ensure a smooth flight.

A core skills section helps recruiters quickly assess whether you’re a good fit for the role. The best applications are tailored to the specific airline and job description, ensuring that your CV skills align with what they’re looking for.

For example, if the airline prioritises VIP service, focus on high-end hospitality. If they emphasise safety procedures, highlight your ability to manage emergencies and passenger welfare.

Your work experience section is your opportunity to show how you provided exceptional service, handled in-flight challenges, and contributed to a safe and enjoyable journey for passengers in practical settings.

List your roles in reverse chronological order, ensuring each entry focuses on your ability to work under pressure, assist passengers, and maintain high safety standards. If you don’t have previous cabin crew experience, that’s fine: emphasise transferable skills from hospitality, customer service, or security roles.

• Outline – Introduce the airline, the types of flights you worked on, and your role in the cabin crew team.
• Responsibilities – List your key tasks, such as passenger assistance, emergency procedures, and onboard service. Use action words like “assisted”, “ensured”, and “coordinated”.
• Achievements – Demonstrate tangible impact, such as high passenger satisfaction scores, commendations from senior staff, or successfully managing emergency situations.

While many airlines provide their own training, listing your education history still adds credibility to your application. If you’ve completed cabin crew training, first aid courses, a degree, customer service diplomas, make sure to include them.