Reception Manager CV example

You’re organised, efficient and a great leader. You’re also ready to take on your next managerial role.

But if CV writing is not one of your many talents, that’s OK. We can help you to create an application that will get a great reception from recruiters.

Let us inspire you with our detailed writing guide and reception manager CV example below.

 

 

 

Reception Manager CV example

Reception Manager CV 1

Reception Manager CV 2

 

This example CV demonstrates how to structure and format your own Reception Manager CV, so that it can be easily digested by busy hiring managers, and quickly prove why you are suitable for the jobs you are applying to.

It also gives you a good idea of the type of skills, experience and qualifications that you need to be highlighting in your CV.

 

CV builder

 

Reception Manager CV format and structure

Recruiters and employers are busy, and if they can’t find the information they’re looking for in a few seconds, it could be game over for your application.

You need to format and structure your CV in a way which allows the reader to pick out your key information with ease, even if they’re strapped for time.

It should be clear, easily legible, well-organised and scannable – check out some simple tips and tricks below:

 

How to write a CV

 

Tips for formatting your Reception Manager CV

  • Length: Recruiters will be immediately put off by lengthy CVs – with hundreds of applications to read through, they simply don’t have the time! Grabbing their attention with a short, snappy and highly relevant CV is far more likely to lead to success. Aim for two sides of A4 or less.
  • Readability: By clearly formatting your section headings (bold, or a different colour font, do the trick) and breaking up big chunks of text into snappy bullet points, time-strapped recruiters will be able to skim through your CV with ease.
  • Design & format: While it’s important that your CV design looks good, it also needs to be functional (which means easy for recruiters to read) Keep the design simple to achieve a good balance between looking good and reading well.
  • Photos: Profile photos or aren’t a requirement for most industries, so you don’t need to add one in the UK – but if you do, just make sure it looks professional

 

Quick tip: Creating a professional CV style can be difficult and time-consuming when using Microsoft Word or Google Docs. To create a winning CV quickly, try our quick-and-easy CV Builder and use one of their eye-catching professional CV templates.

 

CV formatting tips

 

 

CV structure

As you write your CV, divide and sub-head into the following sections:

  • Name and contact details – Always start with these, so employers know exactly how to get in touch with you.
  • CV profile – Add a short summary of your relevant experience, skills and achievements, which highlights your suitability.
  • Core skills section – A 2-3 columned list of your key skills.
  • Work experience – A detailed list of any relevant work experience, whether paid or voluntary.
  • Education – An overview of your academic background and any training you may have completed.
  • Hobbies and interests – A brief overview of your hobbies and interests, if they’re relevant (optional).

Now you understand the basic layout of a CV, here’s what you should include in each section of yours.

 

Contact Details

Contact details

 

Tuck your contact details into the corner of your CV, so that they don’t take up too much space.
Stick to the basic details, such as:

  • Mobile number
  • Email address – It should sound professional, such as your full name.
  • Location -Just write your rough location, rather than your full address.
  • LinkedIn profile or portfolio URL – If you include these, ensure they’re sleek, professional and up-to-date.

 

Reception Manager CV Profile

Make a strong first impression with recruiters by starting your CV with an impactful profile (or personal statement for junior applicants).

This short introduction paragraph should summarise your skills, experience, and knowledge, highlighting your suitability for the job.

It should be compelling enough to encourage recruiters to read through the rest of your CV.

 

CV profile

 

How to write a good CV profile:

  • Make it short and sharp: Aim for a short, snappy paragraph of 3-5 lines. This is just enough room to showcase why you’d make the perfect hire, without going into excessive detail and overwhelming busy recruiters.
  • Tailor it: Recruiters can spot a generic, mass-produced CV at a glance – and they certainly won’t be impressed! Before you write your profile (and CV as a whole), read through the job advert and make a list of any skills, knowledge and experience required. You should then incorporate your findings throughout your profile and the rest of your CV.
  • Don’t add an objective: Avoid discussing your career goals in your CV profile – if you think they’re necessary, briefly mention them in your cover letter instead.
  • Avoid generic phrases: Focus on fact, not fluff. Phrases like “Committed and enthusiastic thought-leader” and “Dynamic problem solver” might sound fancy, but they’ll do nothing for your application. Not only do they sound cheesy, but they have no substance – stick to real skills and facts

 

Example CV profile for Reception Manager

Highly skilled and customer-focused Reception Manager with more than 20 years of experience working in hotels and luxury spas. Experienced in overseeing daily operations, managing staff, and ensuring exceptional guest experiences with demonstrated expertise in improving booking rates and streamlining procedures. Advanced First Aider with a bachelor’s degree in hospitality management.

 

What to include in your Reception Manager CV profile?

  • Experience overview: Recruiters will want to know what type of companies you’ve worked for, industries you have knowledge of, and the type of work you’ve carried out in the past, so give them a summary of this in your profile.
  • Targeted skills: Employers need to know what skills you can bring to their organisation, and ideally they want to see skills that match their job vacancy. So, research your target roles thoroughly and add the most important Reception Manager skills to your profile.
  • Important qualifications: If the jobs you are applying to require candidates to have certain qualifications, then you must add them in your profile to ensure they are seen by hiring managers.

 

Quick tip: If you are finding it difficult to write an attention-grabbing CV profile, choose from hundreds of pre-written profiles across all industries, and add one to your CV with one click in our quick-and-easy CV Builder. All profiles are written by recruitment experts and easily tailored to suit your unique skillset.

 

Core skills section

To ensure that your most relevant skills catch the eye of readers, create a core skills section below your profile.

This section should be presented in 2-3 columns of bullet points highlighting your applicable skills. Before crafting this section, carefully examine the job description and create a list of any required skills, specialisms, or knowledge.

Use this list to include the necessary information in your section and present yourself as the ideal match for the position.

 

Core skills section CV

 

Important skills for your Reception Manager CV

Customer Service – Utilising exceptional customer service skills to handle inquiries, complaints, and requests professionally and efficiently.

Effective Communication – Interacting effectively with guests, staff, and management.

Diary Management and Organisation – Managing appointments, reservations, and schedules to ensure a smooth and efficient reception area.

Reception Operations – Managing multiple tasks simultaneously, such as answering phones, greeting visitors, and managing administrative duties.

Conflict Resolution – Resolving conflicts and addressing issues that may arise among guests or team members.

Reservation Software – Utilising office software and reservation systems to manage bookings and maintain guest records.

Problem Resolution – Thinking quickly and making informed decisions when faced with unexpected situations or emergencies.

Team Management – Overseeing a team of receptionists including delegating tasks, providing training, and maintaining a positive work environment.

Security Awareness – Utilising knowledge of security protocols and procedures to ensure the safety of guests and staff, including handling access control and emergencies.

 

Quick tip: Our quick-and-easy CV Builder has thousands of in-demand skills for all industries and professions, that can be added to your CV in seconds – This will save you time and ensure you get noticed by recruiters.

 

CV builder

 

Work experience

Next up is your work experience section, which is normally the longest part of your CV.

Start with your current (or most recent) job and work your way backwards through your experience.

Can’t fit all your roles? Allow more space for your recent career history and shorten down descriptions for your older roles.

 
Work experience
 

Structuring each job

If you don’t pay attention to the structure of your career history section, it could quickly become bulky and overwhelming.

Get in recruiters’ good books by creating a pleasant reading experience, using the 3-step structure below:

 
Role descriptions
 

Outline

Start with a 1-2 sentence summary of your role as a whole, detailing what the goal of your position was, who you reported to or managed, and the type of organisation you worked for.

 

Key responsibilities

Use bullet points to detail the key responsibilities of your role, highlighting hard skills, software and knowledge wherever you can.

Keep them short and sharp to make them easily digestible by readers.

 

Key achievements

Round up each role by listing 1-3 key achievements, accomplishments or results.

Wherever possible, quantify them using hard facts and figures, as this really helps to prove your value.

 

Sample job description for Reception Manager CV

Outline

Lead a team of 13 receptionists and customer service advisors at the luxury Left Bank Hotel, a premier hotel with 200 rooms in central York.

Key Responsibilities

  • Supervise and train reception staff, providing ongoing coaching and performance feedback
  • Manage room inventory and reservations using the property management system (PMS)
  • Implement revenue management strategies to optimise room occupancy and rates
  • Resolve guest issues and complaints promptly, ensuring high levels of guest satisfaction

 

Quick tip: Create impressive job descriptions easily in our quick-and-easy CV Builder by adding pre-written job phrases for every industry and career stage.

 

 

Education section

After your work experience, your education section should provide a detailed view of your academic background.

Begin with those most relevant to Reception Manager jobs, such as vocational training or degrees.
If you have space, you can also mention your academic qualifications, such as A-Levels and GCSEs.

Focus on the qualifications that are most relevant to the jobs you are applying for.

 

Hobbies and interests

The hobbies and interests CV section isn’t mandatory, so don’t worry if you’re out of room by this point.

However, if you have an interesting hobby, or an interest that could make you seem more suitable for the role, then certainly think about adding.

Be careful what you include though… Only consider hobbies that exhibit skills that are required for roles as a Reception Manager, or transferable workplace skills.

There is never any need to tell employers that you like to watch TV and eat out.

 

CV builder

Once you’ve written your Reception Manager CV, you should proofread it several times to ensure that there are no typos or grammatical errors.

With a tailored punchy profile that showcases your relevant experience and skills, paired with well-structured role descriptions, you’ll be able to impress employers and land interviews.

Good luck with your next job application!