Whether over the phone or face-to-face, you want to be there to welcome patients and help them with their queries and appointments.
But a role as a medical receptionist is an extremely important one as you are often the first port of call for sick or struggling patients.
So you need to prove you’ve got the skills and qualities to be a welcoming presence. To do this, make the most of our CV writing guide and medical receptionist CV example below.
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Medical Receptionist CV example
This is a good example of a Medical Receptionist CV which contains all of the information that a hiring manager will need to be impressed, and presents it in a well- structured, easy-to-read format.
Take some time to study and understand this CV, and refer to it throughout the writing of your own CV for best results.
Medical Receptionist CV format and structure
In a highly competitive job market, recruiters and employers are often inundated with applications. If they can’t find what they’re looking for in your CV quickly, they may skip past your application and move on to the next one in their inbox
So, it’s crucial to structure and format your CV in a way that enables them to find your essential details with ease, even if they’re pressed for time.
Tips for formatting your Medical Receptionist CV
- Length: Two sides of A4 makes for the perfect CV length, though one page is okay for less experienced applicants. This forces you to make sure that every single sentence adds value to your CV and ensures you avoid unnecessary info.
- Readability: Make sure your CV is easy to read and looks professional by applying some simple formatting tricks. Bullet points are great for making large paragraphs more digestible, while formatting your headings with bold or coloured text will help the reader to find the information they need, with speed.
- Design & format: Your CV needs to look professional, sleek and easy to read. A subtle colour palette, clear font and simple design are generally best for this, as fancy designs are often harder to navigate.
- Photos: Profile photos or aren’t a requirement for most industries, so you don’t need to add one in the UK – but if you do, just make sure it looks professional
Quick tip: Creating a professional CV style can be difficult and time-consuming when using Microsoft Word or Google Docs. To create a winning CV quickly, try our quick-and-easy CV Builder and use one of their eye-catching professional CV templates.
CV structure
To make it easy for busy recruiters and hiring managers to digest your CV, divide the content into several key sections when writing it:
- Contact details: Always list your contact details at the very top to avoid them being missed.
- Profile: Start with an introductory paragraph that catches recruiters’ attention and summarises your offerings.
- Work experience/career history: List your relevant work experience in reverse chronological order, starting with your current position.
- Education: Provide a concise summary of your education and qualifications.
- Interests and hobbies: You can include an optional section to showcase any hobbies that demonstrate transferable skills.
Now you understand the basic layout of a CV, here’s what you should include in each section of yours.
Contact Details
Begin by sharing your contact details, so it’s easy for employers to give you a call.
Keep to the basics, such as:
- Mobile number
- Email address – It should sound professional, with no slang or nicknames. Make a new one for your job applications if necessary.
- Location – Simply share your vague location, for example ‘Manchester’, rather than a full address.
- LinkedIn profile or portfolio URL – Remember to update them before you send your application.
Medical Receptionist CV Profile
Your CV profile (or personal statement, if you’re an entry-level applicant) provides a brief overview of your skills, abilities and suitability for a position.
It’s ideal for busy recruiters and hiring managers, who don’t want to waste time reading unsuitable applications.
Think of it as your personal sales pitch. You’ve got just a few lines to sell yourself and prove you’re a great match for the job – make it count!
How to write a good CV profile:
- Make it short and sharp: The best CV profiles are short, sharp and highly relevant to the target role. For this reason, it’s best to write 3-4 lines of high-level information, as anything over might be missed.
- Tailor it: If recruiters don’t see your suitability within a few seconds, they may close your CV straight away. Your CV profile should closely match the essential requirements listed in the job ad, so make sure to review them before you write it.
- Don’t add an objective: Avoid discussing your career goals in your CV profile – if you think they’re necessary, briefly mention them in your cover letter instead.
- Avoid generic phrases: “Determined team player who always gives 110%” might seem like a good way to fill up your CV profile, but generic phrases like this won’t land you an interview. Recruiters hear them time and time again and have no real reason to believe them. Instead, pack your profile with your hard skills and tangible achievements.
Example CV profile for Medical Receptionist
What to include in your Medical Receptionist CV profile?
- Experience overview: Demonstrate your suitability for your target jobs by giving a high level summary of your previous work work experience, including the industries you have worked in, types of employer, and the type of roles you have previous experience of.
- Targeted skills: Employers need to know what skills you can bring to their organisation, and ideally they want to see skills that match their job vacancy. So, research your target roles thoroughly and add the most important Medical Receptionist skills to your profile.
- Important qualifications: If the job postings require specific qualifications, it is essential to incorporate them in your profile to ensure visibility to hiring managers.
Quick tip: If you are finding it difficult to write an attention-grabbing CV profile, choose from hundreds of pre-written profiles across all industries, and add one to your CV with one click in our quick-and-easy CV Builder. All profiles are written by recruitment experts and easily tailored to suit your unique skillset.
Core skills section
Add a core skills section below your profile to draw attention to your most applicable skills and make them stand out to readers.
This should consist of 2-3 columns of bullet points that emphasise your relevant skills.
Before creating this section, review the job description and compile a list of any specific skills, specializations, or knowledge needed. Incorporate these findings into your list to portray yourself as the ideal candidate for the position.
Important skills for your Medical Receptionist CV
Customer Service – Providing a welcoming and professional environment for patients, handling inquiries, and resolving issues effectively.
Appointment Scheduling – Managing and scheduling appointments, ensuring efficient use of available slots and maintaining an organised schedule for healthcare providers.
Medical Terminology – Utilising knowledge of basic medical terminology to accurately understand and communicate with patients, healthcare professionals, and insurance providers.
Electronic Health Records (EHR) – Utilising EHR systems to accurately update and maintain patient records, ensuring confidentiality and compliance with data protection regulations.
Phone Etiquette – Handling incoming calls, triaging inquiries, and providing appropriate information or routing calls to the relevant healthcare professionals.
Office Administration – Managing multiple tasks simultaneously, such as greeting patients, scheduling appointments, organising paperwork, and maintaining a tidy reception area.
Records and Documentation Management – Managing paperwork, medical forms, and patient records efficiently, ensuring accurate and timely retrieval when needed.
Quick tip: Our quick-and-easy CV Builder has thousands of in-demand skills for all industries and professions, that can be added to your CV in seconds – This will save you time and ensure you get noticed by recruiters.
Work experience
Recruiters will be itching to know more about your relevant experience by now.
Kick-start this section with your most recent (or current) position, and work your way backwards through your history.
You can include voluntary and freelance work, too – as long as you’re honest about the nature of the work.
Structuring each job
The structure of your work experience section can seriously affect its impact.
This is generally the biggest section of a CV, and with no thought to structure, it can look bulky and important information can get lost.
Use my 3-step structure below to allow for easy navigation, so employers can find what they are looking for:
Outline
Start with a 1-2 sentence summary of your role as a whole, detailing what the goal of your position was, who you reported to or managed, and the type of organisation you worked for.
Key responsibilities
Use bullet points to detail the key responsibilities of your role, highlighting hard skills, software and knowledge wherever you can.
Keep them short and sharp to make them easily digestible by readers.
Key achievements
Finish off by showcasing 1-3 key achievements made within the role.
This could be anything that had a positive effect on your company, clients or customers, such as saving time or money, receiving exemplary feedback or receiving an award.
Sample job description for Medical Receptionist CV
Outline
Work as part of the reception team at a busy NHS GP practice, acting as the first point of contact for patients and providing administrative assistance for a team of 10 clinical staff.
Key Responsibilities
- Greet patients, log their arrival online, and direct them to the waiting room
- Manage the clinic inbox, respond to emails in a timely manner, and send SMS
- Make appointments, manage the surgery diary, and notify doctors of the schedule
- Conduct inbound/outbound calls, answer queries, and chase referrals
Quick tip: Create impressive job descriptions easily in our quick-and-easy CV Builder by adding pre-written job phrases for every industry and career stage.
Education section
Although there should be mentions of your highest and most relevant qualifications earlier on in your CV, save your exhaustive list of qualifications for the bottom.
If you’re an experienced candidate, simply include the qualifications that are highly relevant to Medical Receptionist roles.
However, less experienced candidates can provide a more thorough list of qualifications, including A-Levels and GCSEs.
You can also dedicate more space to your degree, discussing relevant exams, assignments and modules in more detail, if your target employers consider them to be important.
Hobbies and interests
The hobbies and interests CV section isn’t mandatory, so don’t worry if you’re out of room by this point.
However, if you have an interesting hobby, or an interest that could make you seem more suitable for the role, then certainly think about adding.
Be careful what you include though… Only consider hobbies that exhibit skills that are required for roles as a Medical Receptionist, or transferable workplace skills.
There is never any need to tell employers that you like to watch TV and eat out.
Once you’ve written your Medical Receptionist CV, you should proofread it several times to ensure that there are no typos or grammatical errors.
With a tailored punchy profile that showcases your relevant experience and skills, paired with well-structured role descriptions, you’ll be able to impress employers and land interviews.
Good luck with your next job application!