You’re organised and approachable and now you’re ready to take on the role of front office manager.
But in order to secure an interview, you need to prove you’ve got what it takes to keep the front office running smoothly. To do this, you need a well-structured CV.
So be sure to make the most of our comprehensive writing tips below, along with our front office manager CV example to guide you.
Front Office Manager CV example
This CV example illustrates the ideal structure and format for your Front Office Manager CV, making it easy for busy hiring managers to quickly identify your suitability for the jobs you’re applying for,
It also gives some guidance on the skills, experience and qualifications you should emphasise in your own CV.
Front Office Manager CV layout and format
Your CV is the first impression you’ll make on anybody who reads it.
A disorganised, cluttered and barely-readable CV could seriously decrease your chances of landing interviews, so it’s essential to make sure yours is slick, professional and easy to navigate.
You can do this by using a clear structure and formatting your content with some savvy formatting techniques – check them out below:
Tips for formatting your Front Office Manager CV
- Length: It’s essential to keep your CV concise, regardless of whether you have one year or thirty years of experience. Recruiters are frequently managing multiple roles and responsibilities and do not have the luxury of reading lengthy CVs. Therefore, limit your CV to two sides of A4. If you have little industry experience, one page is sufficient.
- Readability: Help out time-strapped recruiters by formatting your CV for easy reading. Using lots of bullet points and lists will help them to skim through your info, while clearly formatted headings will allow them to navigate towards the content which is most useful to them.
- Design: Your CV needs to look professional, sleek and easy to read. A subtle colour palette, clear font and simple design are generally best for this, as fancy designs are often harder to navigate.
- Photos: Headshot photos aren’t requiered in a CV by most employers, but some creative and artistic industries like to see them. If you decide to inclide one, make sure you look smart and professional in the picture.
Quick tip: Creating a professional CV style can be difficult and time-consuming when using Microsoft Word or Google Docs. To create a winning CV quickly, try our partner’s CV Builder and use one of their eye-catching professional CV templates.
To make it easy for busy recruiters and hiring managers to digest your CV, divide the content into several key sections when writing it:
- Contact details: Always list your contact details at the very top to avoid them being missed.
- Profile: Start with an introductory paragraph that catches recruiters’ attention and summarises your offerings.
- Work experience/career history: List your relevant work experience in reverse chronological order, starting with your current position.
- Education: Provide a concise summary of your education and qualifications.
- Interests and hobbies: You can include an optional section to showcase any hobbies that demonstrate transferable skills.
Now you understand the basic layout of a CV, here’s what you should include in each section of yours.
Tuck your contact details into the corner of your CV, so that they don’t take up too much space.
Stick to the basic details, such as:
- Mobile number
- Email address – It should sound professional, such as your full name.
- Location -Just write your rough location, rather than your full address.
- LinkedIn profile or portfolio URL – If you include these, ensure they’re sleek, professional and up-to-date.
Front Office Manager CV Profile
To immediately capture the attention of recruiters, begin your CV with a powerful profile (or personal statement for junior applicants).
This is a brief introductory paragraph that summarises your skills, experience, and knowledge.
It should position you as the ideal candidate for the job and encourage recruiters to read on.
CV profile writing tips:
- Make it short and sharp: The best CV profiles are short, sharp and highly relevant to the target role. For this reason, it’s best to write 3-4 lines of high-level information, as anything over might be missed.
- Tailor it: No matter how much time you put into your CV profile, it won’t impress if it’s irrelevant to the role you’re applying for. Before you start writing, make a list of the skills, knowledge and experience your target employer is looking for. Then, make sure to mention them in your CV profile and throughout the rest of your application.
- Don’t add an objective: If you want to discuss your career objectives, save them for your cover letter, rather than wasting valuable CV profile space.
- Avoid generic phrases: Clichés like “blue-sky thinker with a go-getter attitude” might sound impressive to you, but they don’t actually tell the recruiter much about you. Concentrate on highlighting hard facts and skills, as recruiters are more likely to take these on board.
Example CV profile for Front Office Manager
What to include in your Front Office Manager CV profile?
- Experience overview: Start with a brief summary of your relevant experience so far. How many years experience do you have? What type of companies have you worked for? What industries/sectors have you worked in? What are your specialisms?
- Targeted skills: Highlight your skills which are most relevant to Front Office Manager jobs, to ensure that recruiters see your most in-demand skills as soon as they open your CV.
- Key qualifications: If the jobs you are applying to require candidates to have certain qualifications, then you must add them in your profile to ensure they are seen by hiring managers.
Quick tip: If you are finding it difficult to write an attention-grabbing CV profile, choose from hundreds of pre-written profiles across all industries, and add one to your CV with one click in our partner’s CV Builder. All profiles are written by recruitment experts and easily tailored to suit your unique skillset.
Core skills section
In addition to your CV profile, your core skills section provides an easily digestible snapshot of your skills – perfect for grabbing the attention of busy hiring managers.
As Front Office Manager jobs might receive a huge pile of applications, this is a great way to stand out and show off your suitability for the role.
It should be made up of 2-3 columns of bullet points and be made up of skills that are highly relevant to the jobs you are targeting.
Important skills for your Front Office Manager CV
Customer service – Providing excellent customer service and resolving issues efficiently and effectively.
Sales – Upselling and cross-selling products and services to customers to increase revenue.
Budgeting – Utilising strong financial acumen, including budgeting, and forecasting skills, to manage departmental finances effectively.
Technology – Utilising relevant software and technology to manage reservations, bookings, and customer data.
Problem resolution – Identifying and resolving problems and making sound decisions under pressure.
Quick tip: Our partner’s CV Builder has thousands of in-demand skills for all industries and professions, that can be added to your CV in seconds – This will save you time and ensure you get noticed by recruiters.
Work experience section
Now that recruiters have a good overview of your skills and abilities, you need to jump into the detail of your career history.
Give them a more thorough insight into what you can do by creating a detailed list of your relevant experience.
Start with your current role, and work backwards through all the relevant positions you’ve held.
This could be freelance, contract or voluntary work too; as long as it’s related to the role you’re applying for.
Structuring each job
Whilst writing your CV, it’s essential to look at it from the eyes of a recruiter.
If they’re met with giant blocks of text which are impossible to navigate, they might get frustrated and skip onto the next CV.
Instead, make use of the 3-step structure shown below, to give them a pleasant reading experience.
Provide a brief overview of the job as a whole, such as what the overriding purpose of your job was and what type of company you worked for.
Next up, you should write a short list of your day-to-day duties within the job.
Recruiters are most interested in your sector-specific skills and knowledge, so highlight these wherever possible.
To finish off each role and prove the impact you made, list 1-3 stand out achievements, results or accomplishments.
This could be anything which had a positive outcome for the company you worked for, or perhaps a client/customer.
Where applicable, quantify your examples with facts and figures.
Sample job description for Front Office Manager CV
Working at Birmingham Marriott Hotel – part of the world’s largest hotel company, based in the heart of Birmingham’s commercial district offering stylish 4-star accommodation. Responsible for managing the front office, supervising staff daily, ensuring guest and employee satisfaction and maximising the financial performance of the department.
- Managing day-to-day operations, ensuring Marriott quality standards are met and customers are left satisfied
- Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
- Supervising staffing levels to ensure that guest service, operational needs and financial objectives are met
- Ensuring that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations
Quick tip: Create impressive job descriptions easily in our partner’s CV Builder by adding pre-written job phrases for every industry and career stage.
Education and qualifications
At the bottom of your CV is your full education section. You can list your formal academic qualifications, such as:
- A levels
As well as any specific Front Office Manager qualifications that are essential to the jobs you are applying for. Note down the name of the qualification, the organisation at which you studied, and the date of completion.
Hobbies and interests
The hobbies and interests CV section isn’t mandatory, so don’t worry if you’re out of room by this point.
However, if you have an interesting hobby, or an interest that could make you seem more suitable for the role, then certainly think about adding.
Be careful what you include though… Only consider hobbies that exhibit skills that are required for roles as a Front Office Manager, or transferable workplace skills.
There is never any need to tell employers that you like to watch TV and eat out.
When putting together your Front Office Manager CV, there are a few key points to remember
Always tailor your CV to the target role, even if it means creating several versions for different roles.
Additionally, remember that the structure and format of your CV needs just as much attention as the content.
Good luck with your job search!