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Service Designer CV example

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As a Service Designer, your CV must reflect your expertise in creating services that delight customers and streamline operations.

Crafting a CV that conveys your design thinking and user-centric approach can be a challenge, but we’re here to guide you through it.

Below, you’ll find a Service Designer CV example and a friendly guide brimming with tips to help you design a CV that lands interviews.

 

 

Service Designer CV example

Service Designer CV 1

Service Designer CV 2

 

Before you start writing your CV, take a look at the example Service Designer CV above to give yourself a good idea of the style and format that works best in today’s job market.

Also, take note of the type of content that is included to impress recruiters, and how the most relevant information is made prominent, to ensure it gets noticed.

 

CV builder CV builder

 

Service Designer CV format and structure

The format and structure of your CV is important because it will determine how easy it is for recruiters and employers to read your CV.

If they can find the information they need quickly, they’ll be happy; but if they struggle, your application could be overlooked.

A simple and logical structure will always create a better reading experience than a complex structure, and with a few simple formatting tricks, you’ll be good to go.

 

How to write a CV

 

Tips for formatting your Service Designer CV

  • Length: Recruiters will be immediately put off by lengthy CVs – with hundreds of applications to read through, they simply don’t have the time! Grabbing their attention with a short, snappy and highly relevant CV is far more likely to lead to success. Aim for two sides of A4 or less.
  • Readability: Help out time-strapped recruiters by formatting your CV for easy reading. Using lots of bullet points and lists will help them to skim through your info, while clearly formatted headings will allow them to navigate towards the content which is most useful to them.
  • Design & format: Your CV needs to look professional, sleek and easy to read. A subtle colour palette, clear font and simple design are generally best for this, as fancy designs are often harder to navigate.
  • Photos: Profile photos or aren’t a requirement for most industries, so you don’t need to add one in the UK – but if you do, just make sure it looks professional

 

Quick tip: Creating a professional CV style can be difficult and time-consuming when using Microsoft Word or Google Docs. To create a winning CV quickly, try our quick-and-easy CV Builder and use one of our eye-catching professional CV templates.

 

CV formatting tips

 

 

CV structure

When writing your CV, it’s important to structure the content into the following key sections to ensure easy digestion by busy recruiters and hiring managers:

  • Contact details: List your contact details at the top of your CV to prevent them from being overlooked.
  • Profile: Begin with an introductory paragraph that captures recruiters’ attention and summarises what you have to offer employers.
  • Work experience/career history: List your relevant work experience in reverse chronological order, starting with your current position.
  • Education: Provide a brief summary of your education and qualifications.
  • Interests and hobbies: An optional section to showcase any hobbies that highlight transferable skills relevant to your target jobs.

Now you understand the basic layout of a CV, here’s what you should include in each section of yours.

 

Contact Details

Contact details

 

Tuck your contact details into the corner of your CV, so that they don’t take up too much space.
Stick to the basic details, such as:

  • Mobile number
  • Email address – It should sound professional, such as your full name.
  • Location -Just write your rough location, rather than your full address.
  • LinkedIn profile or portfolio URL – If you include these, ensure they’re sleek, professional and up-to-date.

 

Service Designer CV Profile

Your CV profile is basically a short introductory paragraph, which summarises your key selling points and highlights why you’d make a good hire.

So, write a well-rounded summary of what you do, what your key skills are, and what relevant experience you have.

It needs to be short, snappy and punchy and, ultimately, entice the reader to read the rest of your CV.

 

CV profile

 

How to write a good CV profile:

  • Make it short and sharp: When it comes to CV profile length, less is more, as recruiters are often time-strapped. Aim for around of 3-5 persuasive lines.
  • Tailor it: If recruiters don’t see your suitability within a few seconds, they may close your CV straight away. Your CV profile should closely match the essential requirements listed in the job ad, so make sure to review them before you write it.
  • Don’t add an objective: Want to talk about your career goals and objectives? While the profile may seem like a good space to do so, they’re actually much better suited to your cover letter.
  • Avoid generic phrases: “Determined team player who always gives 110%” might seem like a good way to fill up your CV profile, but generic phrases like this won’t land you an interview. Recruiters hear them time and time again and have no real reason to believe them. Instead, pack your profile with your hard skills and tangible achievements.

 

Example CV profile for Service Designer

Innovative Service Designer with a proven track record of crafting user-centric banking applications and web services. UKCC-Certified UX Designer equipped with extensive knowledge of service blueprinting and journey mapping, adept at optimising customer experiences through Agile methodologies. Proficient in user research, wireframing, and prototyping, with a focus on optimising B2C product interactions.

 

What to include in your Service Designer CV profile?

  • Experience overview: To give employers an idea of your capabilities, show them your track record by giving an overview of the types of companies you have worked for in the past and the roles you have carried out for previous employers – but keep it high level and save the details for your experience section.
  • Targeted skills: Make your most relevant Service Designer key skills clear in your profile. These should be tailored to the specific role you’re applying for – so make sure to check the job description first, and aim to match their requirements as closely as you can.
  • Important qualifications: Be sure to outline your relevant Service Designer qualifications, so that anyone reading the CV can instantly see you are qualified for the jobs you are applying to.

 

Quick tip: If you are finding it difficult to write an attention-grabbing CV profile, choose from hundreds of pre-written profiles across all industries, and add one to your CV with one click in our quick-and-easy CV Builder. All profiles are written by recruitment experts and easily tailored to suit your unique skillset.

 

Core skills section

Next, you should create a bullet pointed list of your core skills, formatted into 2-3 columns.

Here, you should focus on including the most important skills or knowledge listed in the job advertisement.

This will instantly prove that you’re an ideal candidate, even if a recruiter only has time to briefly scan your CV.

 

Core skills section CV

 

Important skills for your Service Designer CV

Customer Journey Mapping – Crafting detailed visualisations of customer interactions to pinpoint areas for improvement and enhance the overall service experience.

Prototyping Services – Creating prototypes of service solutions to test concepts and iterate based on feedback before full-scale implementation.

User Research – Conducting qualitative and quantitative research to gather insights into user needs, behaviours, and motivations to inform design decisions.

Service Blueprinting – Diagramming the relationships between different service components, including touchpoints, back-end processes, and employee actions.

Interaction Design – Shaping the interactive aspects of a service to facilitate a smooth and intuitive user experience.

Information Architecture – Structuring and organising information within a service to help users find information and complete tasks efficiently.

Visual Communication – Utilising graphic design principles to create clear and compelling visual materials that support the understanding of complex service concepts.

Workshop Facilitation – Leading collaborative workshops to engage stakeholders in co-creating solutions and building consensus around service improvements.

System Thinking – Applying a holistic approach to analyse complex service ecosystems and identify how changes in one part of the system can impact the whole.

Technical Protocols Familiarity – Understanding and applying relevant technical standards and protocols to ensure service designs are feasible and compatible with existing systems.

 

Quick tip: Our quick-and-easy CV Builder has thousands of in-demand skills for all industries and professions, that can be added to your CV in seconds – This will save you time and ensure you get noticed by recruiters.

 

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Work experience

By now, you’ll have hooked the reader’s attention and need to show them how you apply your skills and knowledge in the workplace, to benefit your employers.

So, starting with your most recent role and working backwards to your older roles, create a thorough summary of your career history to date.

If you’ve held several roles and are struggling for space, cut down the descriptions for your oldest jobs.

 

CV work experience order

 

Structuring each job

If you don’t pay attention to the structure of your career history section, it could quickly become bulky and overwhelming.

Get in recruiters’ good books by creating a pleasant reading experience, using the 3-step structure below:

 

CV role descriptions

 

Outline

Start with a brief summary of your role as a whole, as well as the type of company you worked for.

 

Key responsibilities

Use bullet points to detail the key responsibilities of your role, highlighting hard skills, software and knowledge wherever you can.

Keep them short and sharp to make them easily digestible by readers.

 

Key achievements

To finish off each role and prove the impact you made, list 1-3 stand out achievements, results or accomplishments.

This could be anything which had a positive outcome for the company you worked for, or perhaps a client/customer. Where applicable, quantify your examples with facts and figures.

 

Sample job description for Service Designer CV

Outline

Leading service design initiatives within a prominent UK bank, focusing on enhancing digital and in-branch customer experiences for over 1 million customers.

Key Responsibilities

  • Employ service blueprinting methodologies to delineate end-to-end customer journeys, utilising Miro and Lucidchart to visualise touchpoints
  • Spearhead agile design sprints, leveraging Jira and Trello for task management, to prototype and iterate on new service concepts
  • Conduct user research through user interviews and usability testing
  • Liaise with developers, utilising Git and Bitbucket for version control

 

Quick tip: Create impressive job descriptions easily in our quick-and-easy CV Builder by adding pre-written job phrases for every industry and career stage.

 

 

Education section

Although there should be mentions of your highest and most relevant qualifications earlier on in your CV, save your exhaustive list of qualifications for the bottom.

If you’re an experienced candidate, simply include the qualifications that are highly relevant to Service Designer roles.

However, less experienced candidates can provide a more thorough list of qualifications, including A-Levels and GCSEs.

You can also dedicate more space to your degree, discussing relevant exams, assignments and modules in more detail, if your target employers consider them to be important.

 

Hobbies and interests

This section is entirely optional, so you’ll have to use your own judgement to figure out if it’s worth including.

If your hobbies and interests could make you appear more suitable for your dream job, then they are definitely worth adding.

Interests which are related to the industry, or hobbies like sports teams or volunteering, which display valuable transferable skills might be worth including.

 

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Creating a strong Service Designer CV requires a blend of punchy content, considered structure and format, and heavy tailoring.

By creating a punchy profile and core skills list, you’ll be able to hook recruiter’s attention and ensure your CV gets read.

Remember that research and relevance is the key to a good CV, so research your target roles before you start writing and pack your CV with relevant skills.

Best of luck with your next application!