Do you have what it takes to provide customers or guests with the best possible experience?
Of course, you do. But working with the public isn’t always easy and you need to prove you’ve got what it takes to juggle responsibilities, be helpful and communicate effectively.
To help you get all of these details into just a few short paragraphs, we’ve put together a step-by-step guide, complete with multiple hospitality cover letter examples.
Hospitality cover letter example 1
Hospitality cover letter example 2
Hospitality cover letter example 3
To further understand exactly how you can write a cover letter that will get you noticed, check out our further guidance.
How to write a Hospitality cover letter
Here’s how to write your own winning Hospitality cover letter
Write your cover letter in the body of an email/message
Type the content of your cover letter directly into the email you are sending, or if you are applying via a job board, directly into their messaging system.
The reason for doing this it to ensure that your cover letter gets seen instantly and you can start connecting with the recruiter as soon as they open your message.
If you attach your cover letter as a separate document, the recipient will have to open up the document, which will slow the process down, or make them less likely to even open your cover letter – which could mean your application gets skipped over.
Start with a friendly greeting
Start you cover letter with a greeting that is professional but friendly.
This will build rapport with the recruiter whilst showing your professionalism.
- Hi, hope you’re well
- Hi [insert recruiter name]
- Hi [insert department/team name]
Avoid overly formal greetings like “Dear sir/madam” unless applying to very traditional companies.
How to find the contact’s name?
Addressing the recruitment contact by name is an excellent way to start building a strong relationship. If it is not listed in the job advert, try these methods to find it.
- Check out the company website and look at their About page. If you see a hiring manager, HR person or internal recruiter, use their name. You could also try to figure out who would be your manager in the role and use their name.
- Head to LinkedIn, search for the company and scan through the list of employees. Most professionals are on LinkedIn these days, so this is a good bet.
Identify the role you are applying for
After you have greeted the recruiter, it’s important to state the job you are applying to.
Recruiters are often managing multiple vacancies, so they need to know exactly which job you are referring to.
Be as specific as possible and use a reference number if you can find one.
Here are some examples you can use;
- I am interested in applying for the role of admin assistant with your organisation.
- I would like to apply for the role of Sales assistant (Ref: 4057393)
- I would like to express my interest in the customer service vacancy within your retail department
- I saw your advertisement for a trainee project manager on Reed and would like to apply for the role.
Highlight your suitability
The main purpose of your cover letter is to excite recruiters and make them eager to open your CV. And you achieve this by quickly demonstrating your suitability to the job you are applying for.
Take a look at the job adverts you are applying for, and make note of the most important skills being asked for.
Then, when you write your cover letter, make your suitability the focal point.
Explain how you meet the candidate requirements fully, and why you are so well suited to carry out the job.
This will give recruiters all the encouragement they need to open your CV and consider your application.
Keep it short and sharp
When sending a job application to a recruiter or hiring manager, it is important to remember that they will normally be very busy and pushed for time.
Therefore, you need to get you message across to them quickly (in a matter of seconds ideally). So, keep your cover letter short and to-the-point. A long waffling cover letter will overwhelm recruiters when they are running through hundreds of emails in there inbox, but a concise one will get their attention.
So, keep your cover letter to just a few sentences long, and save the extensive detail for your CV.
Sign off professionally
To round of your cover letter, add a professional signature to the bottom, giving recruiters your vital contact information.
This not only gives various means of contacting you, it also looks really professional and shows that you know how to communicate in the workplace.
Include the following points;
- A friendly sign off – e.g. “Warm regards”
- Your full name
- Phone number (one you can answer quickly)
- Email address
- Profession title
- Professional social network – e.g. LinkedIn
Here is an example signature;
Quick tip: To save yourself from having to write your signature every time you send a job application email, you can save it within your email drafts, or on a separate document that you could copy in.
What to include in your Hospitality cover letter
So, what type of information should you write about in your Hospitality cover letter?
The specifics will obviously depend on your profession and the jobs you are applying to, but these are the key areas you should be covering.
- Your industry experience – Tell recruiters the types of companies you have been working for and the roles you have held in the past.
- Your qualifications – Highlight your most important relevant qualifications to show employers you are qualified to do the roles you are applying for.
- The impact you have made – Demonstrate the positive impact you have made for employers in previous jobs. Have you saved money? Improved processes? Made customers happy?
- Your reasons for moving – Employers will want to know why you are leaving your current/previous role, so provide them with a brief explanation here.
- Your availability – When will you be able to start a new job? Check your current contract to find out your notice period if you are in a position already.
Hospitality cover letter templates
Copy and paste these Hospitality cover letter templates to get a head start on your own.
Hope you’re well. I am writing to express my keen interest in the position of Hospitality Manager at InterContinental Hotels Group, as advertised on LinkedIn. With a strong background in hospitality management and a passion for delivering exceptional guest experiences, I am thrilled about the opportunity to contribute my expertise to the esteemed team at your establishment.
With a BBA from the University of London, I bring 8 years of experience in coordinating diverse hospitality operations. My journey in the industry has allowed me to cultivate a keen understanding of the importance of delivering outstanding service while maintaining cost-effectiveness.
Throughout my career, I have held key leadership roles, including my most recent position as an Assistant Hospitality Manager at Travelodge. Under my guidance, I boosted customer satisfaction ratings by 24%, implemented strategies that led to a 65% increase in revenue, and enhanced staff performance by 20% through introducing novel training initiatives.
I am excited about the opportunity to further discuss how my skills could add value to your department, and I am available to meet you at your earliest convenience.
Thomas Hatton ¦ 07777777777 ¦ firstname.lastname@example.org
Hope you’re well. I am thrilled to apply for the position of Hospitality Food and Beverage Assistant at Hilton Worldwide as advertised on your website. With a strong passion for the hospitality industry and a keen eye for delivering exceptional dining experiences, I am excited about the opportunity to contribute my expertise and enthusiasm to the esteemed F&B team at your organisation.
In my current role as a Server at Marriott International, I have cultivated a deep appreciation for the art of culinary service and a commitment to exceeding business expectations. My hands-on experience in F&B operations, combined with my ability to work effectively in fast-paced environments, has enabled me to consistently provide top-notch service to guests. Some of my accomplishments here include upselling menu items which increased YoY F&B revenue by 40%, contributing to a 20% decrease in health violations through enforcing strict health and safety guidelines, and achieving an average guest satisfaction score of 9.5 (out of 10) based on customer surveys.
I would appreciate the opportunity to discuss how my career aspirations align with your objectives. I am available for an interview at your convenience.
Lisa Abraham ¦ 07777777777 ¦ email@example.com
Good morning, Jessica
I hope this email finds you well. I am excited to apply for the position of Server at Best Western Hotels & Resorts, as advertised on LinkedIn. With a genuine passion for delivering exceptional customer service and a commitment to creating memorable dining experiences.
Throughout my career as a hospitality professional, I have had the privilege of working in diverse restaurant settings, from upscale dining to casual bistros. My experiences have solidified my belief in the art of hospitality and my dedication to ensuring that each guest leaves with a smile.
As a Server at Britannia Hotels, I provide personalised service and maintain a welcoming atmosphere. I take pride in my excellent communication skills, which enabled me to increase the average check size by 20% through effective upselling techniques. I also trained new servers towards improving their performance by 10%, as well as contributing to the success of parties where £30K+ profits were generated.
Thank you for considering my application. I look forward to the possibility of joining your department and I am available for an interview at your earliest convenience.
Alex Maddison ¦ 07777777777 ¦ firstname.lastname@example.org
Writing a strong attention-grabbing cover letter is a vital step in landing a good Hospitality job.
Use the tips, strategies and examples above to get more responses from you job applications and start lining job interview up.
Good luck with your job search!