As the duty manager, you’re not just responsible for overseeing the team, but also managing daily operations at the hotel during your shifts.
But how do you prove to employers that you can do it all on just two sides of A4?
Well, you can start by using our step-by-step writing guide, complete with a hotel duty manager CV example to inspire you.
Hotel Duty Manager CV example
This CV example showcases the optimal structure and format for your Hotel Duty Manager CV, providing a pleasant reading experience for busy recruiters.
It also demonstrates the skills, experience and qualifications you should emphasize in your own CV to increase your chances of landing job interviews.
Hotel Duty Manager CV format and structure
Your CV is the first impression you’ll make on anybody who reads it.
A disorganised, cluttered and barely-readable CV could seriously decrease your chances of landing interviews, so it’s essential to make sure yours is slick, professional and easy to navigate.
Tips for formatting your Hotel Duty Manager CV
- Length: Even if you’ve got tons of experience to brag about, recruiters don’t have time to read through overly lengthy CVs. Keep it short, concise and relevant – a CV length of 2 sides of A4 pages or less is perfect for the attention spans in today’s job market.
- Readability: Help out time-strapped recruiters by formatting your CV for easy reading. Using lots of bullet points and lists will help them to skim through your info, while clearly formatted headings will allow them to navigate towards the content which is most useful to them.
- Design & format: Your CV needs to look professional, sleek and easy to read. A subtle colour palette, clear font and simple design are generally best for this, as fancy designs are often harder to navigate.
- Photos: Profile photos or aren’t a requirement for most industries, so you don’t need to add one in the UK – but if you do, just make sure it looks professional
Quick tip: Creating a professional CV style can be difficult and time-consuming when using Microsoft Word or Google Docs. To create a winning CV quickly, try our quick-and-easy CV Builder and use one of their eye-catching professional CV templates.
When writing your own CV, break up your CV content into the following key sections:
- Name and contact details – Place them at the top of your CV, so that employers can easily get in touch.
- CV profile – A punchy sales pitch of your key experience, skills and achievements to reel readers in.
- Core skills section – A bullet-pointed snapshot of your abilities.
- Work experience – A well-structured list of your relevant work experience.
- Education – An overview of any relevant qualifications or professional training you have.
- Hobbies and interests – A short description of any relevant hobbies or interests (optional).
Now you understand the basic layout of a CV, here’s what you should include in each section of yours.
Write your contact details in the top corner of your CV, so that they’re easy to find but don’t take up too much space.
You only need to list your basic details, such as:
- Mobile number
- Email address
- Location – Don’t list your full address. Your town or city, such as ‘Norwich’ or ‘Coventry’ is perfect.
- LinkedIn profile or portfolio URL – Remember to update these before listing them on an application.
Hotel Duty Manager CV Profile
Recruiters and hiring managers are busy, so it’s essential to catch their attention from the get-go.
It should be a short but punchy summary of your key skills, relevant experience and accomplishments.
Ultimately, it should explain why you’re a great fit for the role you’re applying for and inspire recruiters to read the rest of your CV.
How to write a good CV profile:
- Make it short and sharp: When it comes to CV profile length, less is more, as recruiters are often time-strapped. Aim for around of 3-5 persuasive lines.
- Tailor it: Not tailoring your profile (and the rest of your CV) to the role you’re applying for, is the worst CV mistake you could make. Before setting pen to paper, look over the job ad and make a note of the skills and experience required. Then, incorporate your findings throughout.
- Don’t add an objective: Career goals and objectives are best suited to your cover letter, so don’t waste space with them in your CV profile.
- Avoid generic phrases: “Determined team player who always gives 110%” might seem like a good way to fill up your CV profile, but generic phrases like this won’t land you an interview. Recruiters hear them time and time again and have no real reason to believe them. Instead, pack your profile with your hard skills and tangible achievements.
Example CV profile for Hotel Duty Manager
What to include in your Hotel Duty Manager CV profile?
- Experience overview: Demonstrate your suitability for your target jobs by giving a high level summary of your previous work work experience, including the industries you have worked in, types of employer, and the type of roles you have previous experience of.
- Targeted skills: Employers need to know what skills you can bring to their organisation, and ideally they want to see skills that match their job vacancy. So, research your target roles thoroughly and add the most important Hotel Duty Manager skills to your profile.
- Important qualifications: If the jobs you are applying to require candidates to have certain qualifications, then you must add them in your profile to ensure they are seen by hiring managers.
Quick tip: If you are finding it difficult to write an attention-grabbing CV profile, choose from hundreds of pre-written profiles across all industries, and add one to your CV with one click in our quick-and-easy CV Builder. All profiles are written by recruitment experts and easily tailored to suit your unique skillset.
Core skills section
To ensure that your most relevant skills catch the eye of readers, create a core skills section below your profile.
This section should be presented in 2-3 columns of bullet points highlighting your applicable skills. Before crafting this section, carefully examine the job description and create a list of any required skills, specialisms, or knowledge.
Use this list to include the necessary information in your section and present yourself as the ideal match for the position.
Important skills for your Hotel Duty Manager CV
Guest Relations – Managing guest interactions, handling inquiries and complaints, and ensuring a positive guest experience.
Staff Supervision – Supervising and delegating tasks to front-line staff, including check-in/out, concierge, and housekeeping teams.
Emergency Response – Responding to emergencies, such as medical incidents or fire alarms, and implementing hotel evacuation and safety procedures.
Reservations and Check-In/Out – Using hotel reservation systems to complete the check-in/out process, including handling reservations, room assignments, and billing.
Inventory and Stock Control – Managing inventory levels, including rooms, supplies, and equipment, and ensuring the efficient use of resources.
Conflict Resolution – Resolving conflicts and handling difficult situations, both with guests and among staff members.
Financial Management – Understanding hotel financials, budgeting, and cost control to meet revenue and profit targets.
Security Protocols – Maintaining knowledge of security protocols and procedures, including access control, CCTV monitoring, and guest safety.
Front Office Software – Using hotel management software for tasks such as reservations, guest profiles, and billing.
Regulatory Compliance – Ensuring compliance with hospitality industry regulations, health and safety standards, and licensing laws.
Quick tip: Our quick-and-easy CV Builder has thousands of in-demand skills for all industries and professions, that can be added to your CV in seconds – This will save you time and ensure you get noticed by recruiters.
By this point, employers will be keen to know more detail about you career history.
Starting with your most recent role and working backwards, create a snappy list of any relevant roles you’ve held.
This could be freelance, voluntary, part-time or temporary jobs too. Anything that’s relevant to your target role is well-worth listing!
Structuring each job
The structure of your work experience section can seriously affect its impact.
This is generally the biggest section of a CV, and with no thought to structure, it can look bulky and important information can get lost.
Use my 3-step structure below to allow for easy navigation, so employers can find what they are looking for:
Start with a brief summary of your role as a whole, as well as the type of company you worked for.
Use bullet points to detail the key responsibilities of your role, highlighting hard skills, software and knowledge wherever you can.
Keep them short and sharp to make them easily digestible by readers.
Lastly, add impact by highlight 1-3 key achievements that you made within the role.
Struggling to think of an achievement? If it had a positive impact on your company, it counts.
For example, you might increased company profits, improved processes, or something simpler, such as going above and beyond to solve a customer’s problem.
Sample job description for Hotel Duty Manager CV
Lead reception personnel towards strengthening quality and serve as the main point of contact for emergencies, for a luxury hotel which is known for its modern design, comfortable accommodations, and stunning views of Hyde Park and the London skyline.
- Schedule and coordinate rotas and breaks for adequate daily coverage.
- Welcome guests upon arrival and guarantee a warm and efficient check-in/-out methods, while addressing special requests and swiftly resolving complaints.
- Oversee, train, and equip lobby attendants to with skills necessary to carry out their duties.
- Coordinate room assignments and manage inventory to prevent item shortages.
Quick tip: Create impressive job descriptions easily in our quick-and-easy CV Builder by adding pre-written job phrases for every industry and career stage.
After your work experience, your education section should provide a detailed view of your academic background.
Begin with those most relevant to Hotel Duty Manager jobs, such as vocational training or degrees.
If you have space, you can also mention your academic qualifications, such as A-Levels and GCSEs.
Focus on the qualifications that are most relevant to the jobs you are applying for.
Hobbies and interests
Although this is an optional section, it can be useful if your hobbies and interests will add further depth to your CV.
Interests which are related to the sector you are applying to, or which show transferable skills like leadership or teamwork, can worth listing.
On the other hand, generic hobbies like “going out with friends” won’t add any value to your application, so are best left off your CV.
An interview-winning CV for a Hotel Duty Manager role, needs to be both visually pleasing and packed with targeted content.
Whilst it needs to detail your experience, accomplishments and relevant skills, it also needs to be as clear and easy to read as possible.
Remember to research the role and review the job ad before applying, so you’re able to match yourself up to the requirements.
If you follow these guidelines and keep motivated in your job search, you should land an interview in no time.
Best of luck with your next application!