ServiceNow Developer resume example

Are you an expert at using the ServiceNow platform to help automate time-consuming business processes?

Being a developer might be pretty impressive to most people, but you need to go the extra mile to grab the recruiter’s attention if you want to stand out.

To help you do this, we’ve put together some of our top tips, as well as a ServiceNow developer resume example. Check them out below.




ServiceNow Developer Resume Example

ServiceNow Developer Resume 1

ServiceNow Developer Resume 2


This ServiceNow Developer resume example shows you the most effective layout for a resume in today’s job market, along with the type of content you need to include.

Stick closely to these guidelines as you write your own resume, to boost your chances of getting lots of responses, interviews and job offers.

Now lets dive into the details of how you write your own eye-catching resume…



ServiceNow Developer resume layout and format

If you want to get noticed in the job market, you have to pay attention to the format and layout of your resume.

Essentially your resume needs to look highly polished, and provide hiring managers with an easy reading experience.

Use these resume formatting tips to get a head start on this.


How to write a resume


Formatting your resume

  • Length: To ensure that recruiters will read all of your resume, limit its length to 2 pages – as they someteimes read hundreds of resumes daily.
  • Font & readability: Simplicity and a pleasant reading experience are crucial if you want to highlight your most valuable skills to recruiters. Use a clear font (avoid fancy ones) and break up the text in your resume with bullet points to ensure information can be easily consumed.
  • Layout: A well-designed resume is not just visually pleasing, but it must also be functional. To achieve a functional design, use bold headings and borders to separate the content into clear sections.
  • Photos: You are not obliged to add a photo to your resume in the USA, but it can be a nice way of adding some life to the document.


Quick tip: Achieving a professional look for your resume can be difficult and time-consuming. If you want to create an attractive resume quickly, try our quick-and-easy Resume Builder and use one of their eye-catching resume templates.


Resume formatting tips



Resume layout

Here’s an overview of the sections you should add when writing your resume.

  • Name and contact details – Stick these details at the top, so they are easy to find.
  • Resume summary – A punchy paragraph summarizing your skills and knowledge, enticing recruiters to read more of your resume.
  • Skills section – Short list of your most valuable skills, enabling recruiters to quickly spot your suitability.
  • Work experience – Showcase your previous employment, starting with your most recent roe and working backwards – voluntary work and college placements can be included if you have no paid experience.
  • Education – A summary of your most relevant qualifications and academic achievements
  • Additional info – An optional section for that other attributes that may boost your application, such as hobbies or clubs

Here’s what to add to each section of your ServiceNow Developer resume.


Contact Details

Contact details


Make it easy for hiring managers to contact you by adding your contact details to the top of your resume.

Keep this section small to save space and include the following.

  • Name and profession title
  • Telephone number – Ideally your cell phone so you can answer quickly.
  • Location – Add your general location such as LA or New York
  • Email address – Use a professional looking one with no nicknames.

You can add a link to your LinkedIn profile if you have one – you do not need to include personal details like date of birth or marital status.


ServiceNow Developer Resume Summary

Your resume summary is like an elevator pitch. It’s your chance to sell yourself to employers within a short space of time.

Achieve this by summarizing your skills and expertise, whilst highlighting your abilities that closely match the jobs you are aiming for.


resume profile


How to create a resume summary that will excite recruiters:

  • Keep it short: Attention spans are short in the job market, so keep your summary brief and high-level at around 4-7 lines – This is just enough to catch the eye of rushed hiring managers.
  • Tailor to target jobs: By carefully reviewing the job description and incorporating as many relevant skills as possible, you can customize your resume to better match your target jobs.
  • Avoid using cliches: You might be a “highly motivated go-getter who thinks outside the box” but generic meaningless cliches like that don’t tell employers much about you – stick to factual information in your summary.


ServiceNow Developer resume summary example

Dedicated ServiceNow Developer with 15+ years of success in setting up systems that define, manage, automate, and structure IT services across numerous sectors. Adept at using middleware tools to configure and customize incident/change management and catalog modules that optimize ITSM approaches. Focused on recognizing root causes, carrying out impact analyses, and providing corrective actions.


What to include in your ServiceNow Developer resume summary?

  • Summary of your experience: Summarize the type of work you have done in the past and the benefits you have delivered for the organizations you worked at.
  • Relevant skills: Scatter your most in-demand ServiceNow Developer skills through your summary to ensure they are noticed quickly by hiring managers.
  • Qualifications: If your job requires any qualifications such as a professional course or a college degree, mention it briefly in your summary.


Quick tip: Choose from hundreds of pre-written summaries across all industries, and add one to your resume with one-click in our quick-and-easy Resume Builder. All written by recruitment experts and easily tailored to suit your unique skillset and style.


Core skills section

Underneath your summary, write a core skills section to make your most relevant skills jump off the page at readers.

It should be made up of 2-3 columns of bullet points of your relevant skills.

Before you do this, look over the job description and make a list of any specific skills, specialisms or knowledge required.

Then, make sure to use your findings in your list. This will paint you as the perfect match for the role.


Core skills section resume


Best skills for your ServiceNow Developer resume

ServiceNow Platform Expertise – Maintaining an in-depth knowledge and proficiency in developing applications and customizations on the ServiceNow platform, including modules like IT Service Management (ITSM), IT Operations Management (ITOM), and Human Resources Service Management (HRSM).

ServiceNow Scripting – Scripting using JavaScript to create and customize Business Rules, Client Scripts, UI Policies, and other script-based elements in ServiceNow.

ServiceNow Integration – Integrating ServiceNow with other systems and tools using RESTful APIs, Web Services, and MID Server to facilitate data exchange and automation.

Service Catalog Configuration – Designing, developing, and maintaining Service Catalog items and workflows to improve service request fulfillment and streamline user interactions.

Incident, Problem, and Change Management – Configuring and customizing Incident, Problem, and Change Management processes in ServiceNow to meet the organization’s ITIL-based requirements.

Service Portal Development – Building intuitive and user-friendly Service Portals to enhance end-user experience and enable self-service capabilities.

ServiceNow Reporting and Analytics – Creating custom reports, dashboards, and performance analytics to provide insights into service performance and key performance indicators (KPIs).

ServiceNow Upgrades and Patching – Performing upgrades and patching of the ServiceNow platform to ensure the latest features, security updates, and bug fixes are applied.

ServiceNow Automated Testing – Utilizing knowledge of automated testing methodologies and tools for ServiceNow applications to ensure code quality and reliability.

ServiceNow Best Practices and Governance – Maintaining familiarity with ServiceNow development best practices, version control, and change management processes to maintain a stable and scalable ServiceNow environment.


Quick tip: Our quick-and-easy Resume Builder contains thousands of in-demand skills for every profession that can be added to your resume in seconds – saving you time and greatly improving your chances of landing job interviews and getting hired.



Work experience

So, you’ve got the recruiter interested with your catchy summary… Great work.

Now it’s time to show them the impact you make in the workplace by listing out your previous jobs and what you achieved in each one.

If you have tons of experience, you can condense this part down to the last few years – if you are junior, then you should include as much possible (even volunteering and school work placements)


Work experience resume


Structuring your jobs

Without a good structure, your job description can look messy and overwhelming to anyone reading them.

Make it easy for recruiters to read your work experience by structuring your roles like this.


Role descriptions


Job outline

Start with a 1-2 sentence outline of the role, summarizing what the goal of your position was, who you reported to (or managed) and the type of organization you worked for.


Key responsibilities

Then delve into the detail of your job by listing out easy-to-read bullet points which show how you apply your skills in the workplace.

Tailor these bullet points to focus on the skills and knowledge that are required in the jobs you are applying for.


Key achievements

Round off each job by adding some impressive achievements you made in the role.

Anything you’ve done that has made a big impact on your employer will make a good impression, think; generating revenue, saving costs, or improving a product.

Quantify your achievements with number where possible e.g. “reduced call wait time by 10%”


Example job for ServiceNow Developer resume


Design, develop, and implement ServiceNow products that meet customer needs, for an organization that enables businesses to embrace productivity suite and eliminate all the overheads which come with on-premise software.

Key Responsibilities

  • Consult with stakeholders and other teams to understand and translate requirements into timely technical deliverables.
  • Produce scalable and adaptable applications, workflows, and forms for process automation purposes.
  • Maintain client scripts, business rules, and UI policies by leveraging JavaScript, AngularJS, JQuery, HTML/CSS, GlideAjax/GlideRecord, and Apache Jelly.
  • Map out integrations between ServiceNow and staffing, IT asset management, and authentication systems.


Quick tip: Create impressive job descriptions easily in our quick-and-easy Resume Builder by adding pre-written job phrases for every industry and career stage.



Education section

After your work experience, add your education section.

If you are an experienced professional, you can keep this part short – adding basic details of each qualification.

If you have little or no experience, bulk this section up by adding more detail and highlight important skills and knowledge for your target jobs.


Additional information

The additional info section is optional but can be useful if you have anything else to add that could benefit your application.

For example, you may have some hobbies and interests that are relevant to your job – or you might have awards or publications to shout about.



Writing your own winning ServiceNow Developer resume

Writing a ServiceNow Developer resume can be challenging but following the steps above will ensure that you land plenty of interviews.

Good luck with your job search!