Andrew FennellA role as a front office manager is very varied and you’re responsible for training, supporting, and supervising all front office employees.
So it’s a good job you’re organized, approachable, and great at problem-solving.
But if you want to land the job, you need to prove this to the recruiter with an impressive resume. Find out how to write a standout application with our detailed guide and front office manager resume example below.
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Front Office Manager Resume Example
This Front Office Manager resume example gives you a good idea of how a good Front Office Manager resume should look and read.
The information is presented professionally and the content is well structured to ensure that time-strapped recruiters and hiring managers can find the important skills and knowledge quickly.
Refer to this example as you write your own resume.
Front Office Manager resume layout and format
Your resume layout and format will play a big role in helping hiring managers to take notice of your resume and stay glued to it.
Shoot for a simple yet professional look to ensure you make a strong first impression, and organize the page in a way that is easy for readers to digest the information.
The following formatting tips should help.
Formatting your resume
- Length: To ensure that recruiters will read all of your resume, limit its length to 2 pages – as they someteimes read hundreds of resumes daily.
- Font & readability: A readable resume is crucial if you want recruiters to see your important skills. Ensure yours is easy to read by using a simple, clear font and breaking up the text with bullet points and short paragraphs.
- Layout: A visually appealing resume is important, but don’t forget about functionality. To ensure a functional design, use bold headings and borders to organize the page into clear sections.
- Photos: While adding a photo to your resume is not mandatory in the USA, it can be beneficial if you are applying to organizations in creative industries.
Quick tip: Achieving a professional look for your resume can be difficult and time-consuming. If you want to create an attractive resume quickly, try our partner’s Resume Builder and use one of their eye-catching resume templates.
Resume layout
When writing your resume, you should always include the following sections:
- Name and Contact Details – Place this information at the top of your resume to make it easy for employers to contact you.
- Resume Summary – Write a brief introductory paragraph at the top of your resume summarizing why you are the best candidate for the job.
- Skills Section – Create a concise list of your most important skills that can be quickly skimmed over by potential employers.
- Work Experience – List your previous jobs in reverse chronological order, including volunteer work and college placements if you have no paid experience.
- Education – List your educational qualifications and any professional training you have received.
- Additional Information – This is an optional section for including details about hobbies, interests, or any other relevant information that may help distinguish you from other candidates.
Here’s what to add to each section of your Front Office Manager resume.
Contact Details
Add your name and contact details to the very top of your resume, making it easy for recruiters to get in touch
- Name and profession title
- Cell phone number – or another number you can answer quickly
- Location – Add your local area such as San Diego or New York – not your full address as that will take up too much space.
- Email address – Use your name or close variation – no nicknames from high school.
You can add a link to your LinkedIn profile if you have one – you do not need to include personal details like date of birth or marital status.
Front Office Manager Resume Summary
The resume summary is a short paragraph at the top of your resume, and it’s purpose is to grab recruiter’s attention and make sure they keep reading it.
To make your summary work, ensure that you provide a high-level summary of your skills and experience – and tailor it to reflect the requirements of the jobs you are applying for.
How to create a resume summary that will excite recruiters:
- Keep it short: To effectively capture a recruiter’s attention, it’s crucial to keep your resume summary brief and to the point, limiting it to 4-7 lines as this provides enough detail without overwhelming them at this early stage.
- Tailor to target jobs: Recruiters will be scanning for the skills and knowledge they mentioned in the job description, so add as many as you can to your summary.
- Avoid using cliches: Recruiters always see cringey cliches like “hardworking guru who works well in a team or individually” – they don’t mean much to anyone, so focus your summary on tangible skills and experience.
Front Office Manager resume summary example
What to include in your Front Office Manager resume summary?
- Summary of your experience: What kind of companies have you worked for in the past? And which jobs have you carried out?
- Relevant skills: Scatter your most in-demand Front Office Manager skills through your summary to ensure they are noticed quickly by hiring managers.
- Qualifications: Any qualifications that are important to the Front Office Manager jobs you are applying for, should be mentioned in the summary.
Quick tip: Choose from hundreds of pre-written summaries across all industries, and add one to your resume with one-click in our partner’s Resume Builder. All written by recruitment experts and easily tailored to suit your unique skillset and style.
Core skills section
In addition to your resume summary, your core skills section provides an easily digestible snapshot of your skills – perfect for grabbing the attention of busy hiring managers.
As Front Office Manager jobs might receive a huge pile of applications, this is a great way to stand out and show off your suitability for the role.
It should be made up of 2-3 columns of bullet points and be made up of skills that are highly relevant to the jobs you are targeting.
Best skills for your Front Office Manager resume
Leadership – Overseeing and guiding the front office team, ensuring efficient operations and excellent customer service.
Team Management – Managing and motivating the front office staff, including training, scheduling, and handling performance evaluations.
Front Office Operations – Managing front office tasks, such as appointments, reservations, and administrative duties.
Customer Service – Handling guest inquiries, complaints, and ensuring a positive experience for visitors.
Problem Resolution – Quickly resolving guest issues, addressing conflicts, and finding solutions to various challenges that may arise.
Technology Proficiency – Utilizing office software, such as Microsoft Office Suite, as well as reservation systems and point-of-sale software.
Financial Management – Managing financial transactions, billing, and cash handling, while maintaining accurate records.
Conflict Resolution – Handling difficult situations and conflicts diplomatically, ensuring a positive and welcoming environment for guests and staff.
Quick tip: Our partner’s Resume Builder contains thousands of in-demand skills for every profession that can be added to your resume in seconds – saving you time and greatly improving your chances of landing job interviews and getting hired.
Work experience
Once you’ve hooked the hiring manager with your summary, you can really blow them away with you work experience.
List your previous jobs from newest to oldest to show the impact you made at each organization.
If you have years of experience, you can leave out some of the older jobs, and if you have little/no experience, you can bulk this section up with voluntary work and college placements.
Structuring your jobs
Resume job descriptions contain lots of information, so its crucial to structure them well.
Use the structure below to ensure hiring managers can consume the information easily.
Job outline
Each role description should begin with a qucik summary of the job and company, along with how the job fits into the strucuture of the organization.
Key responsibilities
List your notable responsibilities in short sharp bullet points to demonstrate your input and how you contributed to the organization’s success.
Highlight the skills that are most important to the roles you are applying for.
Key achievements
Finish each role by highlighting some impressive achievements you made whilst in the role.
Anything that benefited the employer can be included from making financial savings, to winning new customers.
Quantify your achievements with facts and figures if you can, e.g. “reduced call wait time by 10%”
Example job for Front Office Manager resume
Outline
Lead a team of 15 front desk associates and oversaw all aspects of the front office operations at the upscale Mountain View Lodge, a premier hotel with 200 rooms.
Key Responsibilities
- Supervise and train front desk staff, providing ongoing coaching and performance feedback
- Manage room inventory and reservations using the property management system (PMS)
- Implement revenue management strategies to optimize room occupancy and rates
- Resolve guest issues and complaints promptly, ensuring high levels of guest satisfaction
Quick tip: Create impressive job descriptions easily in our partner’s Resume Builder by adding pre-written job phrases for every industry and career stage.
Education section
Near the end of your resume add your education section.
Experienced candidates should keep it brief and focus on professional qualifications – and junior candidates can include high school diplomas, college degrees etc.
Additional information
The bottom of your resume is a place to add any “additional info”
Any other info that didn’t fall into any of the previous sections can be added here.
If you have hobbies that are related to your profession or any awards or publications – add them here.
Writing your own winning Front Office Manager resume
Following the steps in this guide will help you to create a winning Front Office Manager resume and bag lots of interviews.
Good luck with your job search!