Costco is well-regarded for looking after its employees, which is great news! But it does also make these roles more competitive.
If you want to join the Costco customer service team, you’re going to need a resume that is more enticing than the free samples stand.
So, to help you impress the hiring manager, we’ve created a Costco resume example and writing guide. Check it out below.
Costco Resume Example
This Costco resume example shows you the most effective layout for a resume in today’s job market, along with the type of content you need to include.
Stick closely to these guidelines as you write your own resume, to boost your chances of getting lots of responses, interviews and job offers.
Now lets dive into the details of how you write your own eye-catching resume…
Costco resume layout and formatting
If you want to get noticed in the job market, you have to pay attention to the format and layout of your resume.
Essentially your resume needs to look highly polished, and provide hiring managers with an easy reading experience.
Use these resume formatting tips to get a head start on this.
How to format your resume
- Length: Recruiters often see hundreds of resumes per day – so keep yours under 2 pages in length, if you want to ensure it gets read in full.
- Font & text: Simplicity and a pleasant reading experience are crucial if you want to highlight your most valuable skills to recruiters. Use a clear font (avoid fancy ones) and break up the text in your resume with bullet points to ensure information can be easily consumed.
- Design & layout: Your resume should look appealing – but don’t overlook functionality when it comes to design. Organise the page into clear sections using bold headings and borders.
- Photos: In the USA adding a photo to your resume is optional – you don’t have to do it, but it can be a nice way to get your personality across.
Quick tip: Achieving a professional look for your resume can be difficult and time-consuming. If you want to create an attractive resume quickly, try our partner’s Resume Builder and use one of their eye-catching resume templates.
Add the following sections when you write your resume.
- Name and contact details – Add to the very top of your resume to introduce yourself and make it super-easy for recruiters to get in touch.
- Resume summary – Reel hiring managers in with an “elevator pitch” style paragraph which sums up your suitability for the job.
- Skills section – A short and sharp list of your most important skills, that can be quickly skim-read.
- Work experience – List your previous jobs (from newest to oldest) detailing the skills learnt and applied in each.
- Education – List your qualifications and professional training.
- Additional info – If it helps your application, you can add an extra section for things like hobbies and interests.
Here’s what you should include in each section of your resume.
Resume Contact Details
Make it easy for hiring managers to contact you by adding your contact details to the top of your resume.
Keep this section small to save space and include the following.
- Name and profession title
- Telephone number – Ideally your cell phone so you can answer quickly.
- Location – Add your general location such as LA or New York
- Email address – Use a professional looking one with no nicknames.
You can add a link to your LinkedIn profile if you have one – you do not need to include personal details like date of birth or marital status.
Costco Resume Summary
Start your resume with a bang by adding a powerful summary to the top, summarizing your most valuable skills and experience.
This short paragraph is your chance to show recruiters why you are a perfect fit for the job and encourage them to read more of your resume.
3 tips for creating a resume summary that will get noticed:
- Keep it concise: You only have a few seconds to grab a recruiters’ attention and make them commit to your resume, so keep your summary between 4 – 7 lines.
- Tailor to target jobs: Recruiters will be scanning for the skills and knowledge they mentioned in the job description, so add as many as you can to your summary.
- Don’t use cliches: Recruiters always see cringey cliches like “hardworking guru who works well in a team or individually” – they don’t mean much to anyone, so focus your summary on tangible skills and experience.
Example resume summary for a Costco Customer Service Representative
What info to include in your Costco resume summary?
- Summary of experience: What type of organizations have you worked at? What types of roles have you done and what have you contributed to previous employers?
- Relevant skills: Scatter your most in-demand retail skills through your summary to ensure they are noticed quickly by hiring managers.
- Vital qualifications: Any qualifications that are important to the Costco jobs you are applying for, should be mentioned in the summary.
Quick tip: Choose from hundreds of pre-written summaries across all industries, and add one to your resume with one-click in our partner’s Resume Builder. All written by recruitment experts and easily tailored to suit your unique skillset and style.
Core skills section
Sitting just underneath your resume summary, your core skills section gives recruiters 4-10 of your most in-demand skills in just a glance.
As jobs at Costco may get hundreds of applications, this is a great way to stand out and quickly grab hiring managers’ attention.
It should be made up of 2-3 columns of bullet points and highlight attributes that are hyper-relevant to the jobs you are aiming for.
Top skills for your Costco resume
Customer Service – ensuring each customer is provided with top-notch customer service.
Complaint Management – resolving individual complaints to a satisfactory resolution and identifying opportunities to make systemic improvements.
Issue Resolution – addressing problems that need to be resolved including assessing risks and making appropriate decisions.
Sales Strategies – developing and implementing sales strategies to increase company revenue.
Cash register operations – using a cash register machine to process cash and card transactions including giving change and printing receipts.
Quick tip: Our partner’s Resume Builder contains thousands of in-demand skills for every profession that can be added to your resume in seconds – saving you time and greatly improving your chances of landing job interviews and getting hired.
Resume work experience section
Now that you’ve reeled recruiters in with your awesome summary, it’s time to delve into your work experience.
Here you’ll list your previous jobs (starting with your most recent and working backward) and showcase how you apply your skills in the workplace.
Provide lots of detail in recent jobs, and less in older roles.
If you have no relevant paid experience, you can include voluntary work and placements – but if you have lots of experience, you can leave out some of the really old jobs.
Structuring your job descriptions
Resume job descriptions contain lots of information, so its crucial to structure them well.
Use the structure below to ensure hiring managers can consume the information easily.
Kick off each role with a high-level overview to summarize the focus of the job, what the organization/department does, and how you fit into the bigger picture.
Then delve into the detail of your job by listing out easy-to-read bullet points which show how you apply your skills in the workplace.
Tailor these bullet points to focus on the skills and knowledge that are required in the jobs you are applying for.
Finish each role by highlighting some impressive achievements you made whilst in the role.
Anything that benefited the employer can be included from making financial savings, to winning new customers.
Quantify your achievements with facts and figures if you can, e.g. “reduced call wait time by 10%”
Example job for Costco resume
Deliver excellent service by responding to customers in a cordial manner, for an American multinational corporation which operates a chain of major retail stores that generate a combined annual revenue of $200B.
- Help manage growing customer needs and provide best available products and services for new/existing clients.
- Deliver exceptional service by fielding numerous daily calls, acknowledging customer grievances, and promptly answering questions.
- Resolve issues by clarifying complaints, determining the cause of problems, selecting/explaining best solutions, and expediting correction.
- Advise customers on purchasing specific products/services, as well as process orders, forms, applications, and requests.
Quick tip: Create impressive job descriptions easily in our partner’s Resume Builder by adding pre-written job phrases for every industry and career stage.
Nearing the end of your resume, your education/qualifications section should be added.
In a well-structured list, add all of your qualifications and certifications that qualify you to perform a typical Costco role.
If you have plenty of work experience, keep this section brief – if not, add lots of detail to make up for your lack of experience.
If you have anything else to add which is relevant to the jobs you are applying for, the additional info section is the place to add it.
Perhaps you have a hobby which involves relevant skills, or maybe you have some awards or publications worth mentioning.
Writing your Costco resume
Following the steps in this guide will help you to create a winning Costco resume and bag lots of interviews.
If you want some more help through the process, try our partner’s Resume Builder for expert guidance and tons of pre-written resume content.
Good luck with your job search!