If you want to work for one of America’s biggest and best fast food chains, you need to prove that you’ve got the customer service and teamwork skills to succeed.
This means you need to create a killer resume that’s going to help you stand out. How do you do this?
Well, we’re serving you up a Chick Fil A resume example and handy step-by-step guide below to help get you started.
Chick-fil-A Resume Example
This example Chick-fil-A customer service representative resume gives you a general idea of how to structure your own resume, along with the type of content you need to include.
Sticking with this resume format will help you to get noticed by employers and ensure that they can quickly see the benefit of hiring you.
Now, lets take a look at how to write your own winning resume.
Chick-fil-A resume layout and format
Your resume layout and format will play a big role in helping hiring managers to take notice of your resume and stay glued to it.
Shoot for a simple yet professional look to ensure you make a strong first impression, and organize the page in a way that is easy for readers to digest the information.
The following formatting tips should help.
Resume formatting tips
- Length: Think that submitting a 10 page resume will impress recruiters? Unfortunately it won’t… Even if you’ve got tons of experience to brag about, recruiters don’t have time to read essays, so keep it brief – around 2 pages is the sweet spot.
- Font and text: Complex fonts are a readers’ worst nightmare and will leave recruiters struggling to understand your message. Use a clear simple lean font in a color that stands out against the page, and break your text up with bullet points to make the content easily digestible.
- Design & structure: Hiring managers should be able to skim through your resume easily and pinpoint the information they want quickly. To help them do this, organize the page into clear sections with bold headings and dividing borders. The design should be clutter-free and professional-looking, with a calm color scheme.
- Photos and images: In the USA adding a photo to your resume is optional – you don’t have to do it, but it can be a nice way to get your personality across.
Quick tip: Formatting a resume to look professional can be difficult and time-consuming. If you want to create an attractive resume quickly, try our partner’s Resume Builder and use one of their eye-catching resume templates.
Add the following sections when you write your resume.
- Name and contact details – Add to the very top of your resume to introduce yourself and make it super-easy for recruiters to get in touch.
- Resume summary – Reel hiring managers in with an “elevator pitch” style paragraph which sums up your suitability for the job.
- Skills section – A short and sharp list of your most important skills, that can be quickly skim-read.
- Work experience – List your previous jobs (from newest to oldest) detailing the skills learnt and applied in each.
- Education – List your qualifications and professional training.
- Additional info – If it helps your application, you can add an extra section for things like hobbies and interests.
Now here’s exactly what you should include in each of these sections in your resume.
Resume Contact Details
Make it easy for hiring managers to contact you by adding your contact details to the top of your resume.
Keep this section small to save space and include the following.
- Name and profession title
- Telephone number – Ideally your cell phone so you can answer quickly.
- Location – Add your general location such as LA or New York
- Email address – Use a professional looking one with no nicknames.
You can add a link to your LinkedIn profile if you have one – you do not need to include personal details like date of birth or marital status.
Chick-fil-A Resume Summary
Your resume summary is like your introduction to the recruiter or hiring manager – it should grab their attention and leave them eager to read more about you.
Achieve this by writing a snappy overview of your skills, knowledge and what value you can bring to an employer.
Tips for creating an strong resume summary:
- Keep it brief: Aim for a short punchy paragraph of 4-7 lines. This is just enough info to showcase why you’d make the perfect hire, without going into excessive detail and overwhelming busy recruiters at such an early stage in the resume.
- Tailor it: Ensure your profile makes an impact by matching it closely to the requirements of the job description, copying as many key terms as possible.
- Avoid cliches: You may be a “team player who always give 110%” but generic phrases don’t tell employers much about you in reality – stick to factual information.
Example resume summary for Chick-fil-A
What to include in your Chick-fil-A Resume summary?
- Summary of professional experience: Provide an overview of the type of work you have done in the past and the impact you have made at previous employers.
- Relevant skills: Highlight your skills which are most relevant to jobs at Chick-fil-A, to ensure that recruiters see your most in-demand skills as soon as they open your resume.
- Essential qualifications: Showcase your level of education with a quick mention of any qualifications that are essential for the Chick-fil-A roles you are applying to.
Quick tip: Choose from hundreds of pre-written summaries across all industries, and add one to your resume with one click in our partner’s Resume Builder. All written by our recruitment experts and easily tailored to suit your unique skillset.
Core skills section
Next, you should create a bullet pointed list of your core skills, formatted into 2-3 columns.
Here, you should focus on including the most important skills or knowledge listed in the job advertisement.
This will instantly prove that you’re an ideal candidate, even if a recruiter only has time to briefly scan your resume.
Best skills for your Chick-fil-A resume
- Menu memorization – Maintaining a detailed knowledge of all items sold to make appropriate recommendations to customers and be aware of allergens.
- Cash register operations – Using a cash register machine to process cash and card transactions including giving change and printing receipts.
- Upselling/cross-selling – Encouraging customers to purchase a comparable higher-priced product and inviting customers to buy related or complementary items.
- Food preparation – Following recipes to create menu items including cooking raw ingredients so they are ready for consumption.
- Sanitation and maintenance – Ensuring food production equipment and the surrounding environment are effectively cleaned after any potentially contaminating work is completed.
Quick tip: Our partner’s Resume Builder contains thousands of in-demand skills for every profession that can be added to your resume in seconds – saving you time and greatly improving your chances of landing job interviews.
Work experience section
Now that you’ve reeled recruiters in with your awesome summary, it’s time to delve into your work experience.
Here you’ll list your previous jobs (starting with your most recent and working backward) and showcase how you apply your skills in the workplace.
Provide lots of detail in recent jobs, and less in older roles.
If you have no relevant paid experience, you can include voluntary work and placements – but if you have lots of experience, you can leave out some of the really old jobs.
Structuring your job descriptions
Resume job descriptions contain lots of information, so its crucial to structure them well.
Use the structure below to ensure hiring managers can consume the information easily.
Kick off each role with a high-level overview to summarize the focus of the job, what the organization/department does, and how you fit into the bigger picture.
Then delve into the detail of your job by listing out easy-to-read bullet points which show how you apply your skills in the workplace.
Tailor these bullet points to focus on the skills and knowledge that are required in the jobs you are applying for.
Finish each role by highlighting some impressive achievements you made whilst in the role.
Anything that benefited the employer can be included from making financial savings, to winning new customers.
Quantify your achievements with facts and figures if you can, e.g. “reduced call wait time by 10%”
Example job for Chick-fil-A resume
Working for one of the largest American fast food restaurant chains, operating over 2,800 restaurants worldwide. Responsible for receiving, processing, and serving customer food and drinks orders at the busiest Chick-fil-A store in Boone.
- Read food order slips/receive verbal food orders from customers, and prepare and cook food according to instructions
- Respond to customer queries including explaining menu items and the differences between options
- Serve orders to customers at windows, counters, or tables
- Prepare and serve beverages such as coffee, cold, and frozen drinks
Quick tip: Create impressive job descriptions easily in our partner’s Resume Builder by adding pre-written job phrases for every industry and career stage.
Education resume section
Towards the bottom of your resume, add your education section.
Here you should list your professional qualifications and academic record, such as high school diplomas or college degrees.
If you have lots of work experience, you can keep this section brief (because recruiters will be more interested in your career. If you have little/no experience then you should bulk this section up with plenty of detail.
Additional info for your resume
The additional info section is optional but can be useful if you have anything else to add that could benefit your application.
For example ,you may have some hobbies and interests that are relevant to your job – or you might have awards or publications to shout about.
Writing your Chick-fil-A resume
Writing a resume for applications to Chick-fil-A can be challenging but following the steps above will ensure that you land plenty of interviews.
If you want to speed up the process and use an attractive professional template, try out our partner’s Resume Builder.
Good luck with your job search!