Andrew FennellYou’re friendly, approachable, and organized. That’s why you make the ideal front desk clerk, greeting visitors and juggling administrative tasks.
But in order to land your next role at the front desk, you need to highlight your varied skill set on your resume and submit an engaging application.
If you welcome a little help to get you started, be sure to check out our step-by-step writing guide below, bursting with top tips and complete with a front desk clerk resume example.
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Front Desk Clerk Resume Example
This example Front Desk Clerk resume provides you with a general idea of how your resume should look, and what information recruiters expect to see.
The rest of this guide will explain how to layout your resume and create each section effectively.
Front Desk Clerk resume layout and format
Formatting is often overlooked when writing resume, but it’s a crucial element of it”s success.
Creating a document that not only looks good, but is easily comprehended, is the key to gaining and holding the attention of busy hiring managers.
Use these formatting tips for best results.
Formatting your resume
- Length: To ensure that your resume gets proper attention from recruiters, it is best to keep it at 2 pages or less. Recruiters are often inundated with hundreds of resumes to review on a daily basis, so they want to read each one quickly as possible.
- Font & readability: A readable resume is crucial if you want recruiters to see your important skills. Ensure yours is easy to read by using a simple, clear font and breaking up the text with bullet points and short paragraphs.
- Layout: Hiring managers should be able to skim through your resume easily and pinpoint the information they want quickly. To help them do this, organize the page into clear sections with bold headings and dividing borders. The design should be clutter-free and professional-looking, with a calm color scheme.
- Photos: In the USA adding a photo to your resume is optional – you don’t have to do it, but it can be a nice way to get your personality across.
Quick tip: Achieving a professional look for your resume can be difficult and time-consuming. If you want to create an attractive resume quickly, try our partner’s Resume Builder and use one of their eye-catching resume templates.
Resume layout
Divide the page into these sections when you write your own resume.
- Name and contact details – Simply state who you are, and how to get in touch with you.
- Resume summary – An introductory paragraph at the very top of your resume which summarizes your skills, experience and suitability for your target jobs.
- Core skills section – A bullet-pointed list of your skills that relate most to your target jobs.
- Work experience – A list of your current and previous jobs, including all of your responsibilities and achievements.
- Education – A section that showcases all of your education and academic achievements.
- Additional info (optional) – Here you can add an extra section for things like hobbies and interests, or anything else that might be relevant to your target jobs.
Here’s what to add to each section of your Front Desk Clerk resume.
Contact Details
Add your name and contact details to the header of your resume, so that anybody reading can easily see how to contact you.
- Name and profession title
- Cell phone number – or any number you are easily reachable on
- Location – Add your local area such as Washington or San Diego – not your full address as that will take up too much space.
- Email address – Use a professional looking address.
You can add a link to your LinkedIn profile if you have one – you do not need to include personal details like date of birth or religion.
Front Desk Clerk Resume Summary
Your resume summary is like your introduction to the recruiter or hiring manager – it should grab their attention and leave them eager to read more about you.
Achieve this by writing a snappy overview of your skills, knowledge and what value you can bring to an employer.
How to create a resume summary that will excite recruiters:
- Keep it short: Aim for a short punchy paragraph of 4-7 lines. This is just enough info to showcase why you’d make the perfect hire, without going into excessive detail and overwhelming busy recruiters at such an early stage in the resume.
- Tailor to target jobs: By carefully reviewing the job description and incorporating as many relevant skills as possible, you can customize your resume to better match your target jobs.
- Avoid using cliches: Recruiters always see cringey cliches like “hardworking guru who works well in a team or individually” – they don’t mean much to anyone, so focus your summary on tangible skills and experience.
Front Desk Clerk resume summary example
What to include in your Front Desk Clerk resume summary?
- Summary of your experience: Summarize the type of work you have done in the past and the benefits you have delivered for the organizations you worked at.
- Relevant skills: Highlight your skills which are most relevant to Front Desk Clerk jobs, to ensure that recruiters see your most in-demand skills as soon as they open your resume.
- Qualifications: To make a strong impression on potential employers when applying for Front Desk Clerk jobs, be sure to mention any relevant qualifications in your summary.
Quick tip: Choose from hundreds of pre-written summaries across all industries, and add one to your resume with one-click in our partner’s Resume Builder. All written by recruitment experts and easily tailored to suit your unique skillset and style.
Core skills section
Next, you should create a bullet pointed list of your core skills, formatted into 2-3 columns.
Here, you should focus on including the most important skills or knowledge listed in the job advertisement.
This will instantly prove that you’re an ideal candidate, even if a recruiter only has time to briefly scan your resume.
Best skills for your Front Desk Clerk resume
Customer Service – Utilizing exceptional customer service skills to greet guests, answer inquiries, and handle requests in a friendly and professional manner.
Phone Etiquette – Ensuring polite and effective phone communication to handle incoming calls, take messages, and transfer calls to the appropriate departments.
Front Desk Operations – Managing guest check-ins, reservations, and guest requests, ensuring a smooth front desk operation.
Computer Literacy – Utilizing reservation and booking systems, as well as basic office software like Microsoft Word and Excel.
Cash Handling – Managing cash transactions, processing payments, and maintaining accurate records of financial transactions.
Problem Resolution – Quickly resolving guest issues and complaints in a professional and satisfactory manner.
Attention to Detail – Ensuring meticulous attention to detail when handling guest information, reservations, and billing to prevent errors and ensure accuracy.
Quick tip: Our partner’s Resume Builder contains thousands of in-demand skills for every profession that can be added to your resume in seconds – saving you time and greatly improving your chances of landing job interviews and getting hired.
Work experience
So, you’ve grabbed the recruiters’ attention with your summary, now it’s time to show them what you’re really capable of in your work experience section.
List your previous jobs from current to oldest, showing off the impact you made at each organization.
If you have tons of experience, you should just list the most recent an relevant jobs – but if you have little or no experience, add it all and even consider putting in voluntary work.
Structuring your jobs
It’s easy to overwhelm readers when writing about a job you have been doing for years or even months.
Break the information up like this to keep it simple for recruiters to understand.
Job outline
Each role description should begin with a qucik summary of the job and company, along with how the job fits into the strucuture of the organization.
Key responsibilities
List your notable responsibilities in short sharp bullet points to demonstrate your input and how you contributed to the organization’s success.
Highlight the skills that are most important to the roles you are applying for.
Key achievements
Show employers the value you can bring to them by adding a few achievements to your jobs.
Whether you’ve saved the company money or improved an internal process, let recruiters know
Add some numbers to give readers a real scale of the impact, e.g. “reduced call wait time by 10%”
Example job for Front Desk Clerk resume
Outline
Act as the first point of contact for guests arriving at an 80-room luxury hotel in Los Angeles with over 10,000 guests per year, providing excellent customer service in English and French.
Key Responsibilities
- Assist arriving and departing guests in a friendly and courteous manner
- Acquaint each guest with their room and hotel features
- Provide exceptional customer service, accommodating special requests
- Greet all guests passing through the lobby and offer assistance
Quick tip: Create impressive job descriptions easily in our partner’s Resume Builder by adding pre-written job phrases for every industry and career stage.
Education section
Nearing the end of your resume, your education/qualifications section should be added.
In a well-structured list, add all of your qualifications and certifications that qualify you to perform a typical Front Desk Clerk role.
If you have plenty of work experience, keep this section brief – if not, add lots of detail to make up for your lack of experience.
Additional information
At the end of your resume, you can add any extra information that might be relevant to the jobs you are applying for.
This could be hobbies, interests, publications, clubs or memberships.
This section is optional and doesn’t need to be added if you have nothing more relevant to add.
Writing your own winning Front Desk Clerk resume
Writing a Front Desk Clerk resume can be challenging but following the steps above will ensure that you land plenty of interviews.
Good luck with your job search!