Home » CV examples » Hospitality » Reservation Manager CV example
 

Reservation Manager CV example

Interview-winning CV examples, templates & guide
   

CV news features
CV news features

Are you looking for your next role as a reservation manager?

Then you need to prove to the recruiter that you can oversee a team, delegate tasks effectively and drive sales.

The best way to do that is with an impressive application that showcases your skills and experience, and we can help with that.

Check out our step-by-step guide below, complete with a reservation manager CV example to inspire you.

 

 

Reservation Manager CV example

Reservation Manager CV 1

Reservation Manager CV 2

 

This CV example illustrates the ideal structure and format for your Reservation Manager CV, making it easy for busy hiring managers to quickly identify your suitability for the jobs you’re applying for,

It also gives some guidance on the skills, experience and qualifications you should emphasise in your own CV.

 

CV builder CV builder

 

Reservation Manager CV format and structure

The format and structure of your CV is important because it will determine how easy it is for recruiters and employers to read your CV.

If they can find the information they need quickly, they’ll be happy; but if they struggle, your application could be overlooked.

A simple and logical structure will always create a better reading experience than a complex structure, and with a few simple formatting tricks, you’ll be good to go.

 

How to write a CV

 

Tips for formatting your Reservation Manager CV

  • Length: If you want to hold the reader’s attention and ensure your CV isn’t yawn-worthy, it’s best to stick to two sides of A4 or less. This is more than enough room to highlight why you’re a good match for the role – anything more can quickly become tedious!
  • Readability: To help recruiters quickly skim through your CV, it’s important to format your section headings with bold or a different colour font and break up lengthy paragraphs into short sharp bullet points. This enables them to easily identify important information and assess your suitability.
  • Design & format: It’s generally best to stick to a simple CV design, as funky or elaborate designs rarely add any value to your application. A clear, modern font and a subtle colour scheme work perfectly and allow your skills, experience and achievements to speak for themselves.
  • Photos: You can add a profile photo to your CV, if you want to add some personality to it, but they are not a requirement the UK, so you don’t have to.

 

Quick tip: Creating a professional CV style can be difficult and time-consuming when using Microsoft Word or Google Docs. To create a winning CV quickly, try our quick-and-easy CV Builder and use one of their eye-catching professional CV templates.

 

CV formatting tips

 

 

CV structure

When writing your CV, it’s important to structure the content into the following key sections to ensure easy digestion by busy recruiters and hiring managers:

  • Contact details: List your contact details at the top of your CV to prevent them from being overlooked.
  • Profile: Begin with an introductory paragraph that captures recruiters’ attention and summarises what you have to offer employers.
  • Work experience/career history: List your relevant work experience in reverse chronological order, starting with your current position.
  • Education: Provide a brief summary of your education and qualifications.
  • Interests and hobbies: An optional section to showcase any hobbies that highlight transferable skills relevant to your target jobs.

Now you understand the basic layout of a CV, here’s what you should include in each section of yours.

 

Contact Details

Contact details

 

Kick-start your CV with your contact details, so recruiters can get in touch easily.
Here’s what you should include:

  • Mobile number
  • Email address – Make sure it’s professional, with no silly nicknames.
  • Location – Your town or city is sufficient, rather than a full address.
  • LinkedIn profile or portfolio URL – Ensure they’ve been updated and are looking slick and professional.

Quick tip: Avoid listing your date of birth, marital status or other irrelevant details – they’re unnecessary at this stage.

 

Reservation Manager CV Profile

Your CV profile (or personal statement, if you’re an entry-level applicant) provides a brief overview of your skills, abilities and suitability for a position.

It’s ideal for busy recruiters and hiring managers, who don’t want to waste time reading unsuitable applications.

Think of it as your personal sales pitch. You’ve got just a few lines to sell yourself and prove you’re a great match for the job – make it count!

 

CV profile

 

How to write a good CV profile:

  • Make it short and sharp: Recruiters have piles of CVs to read through and limited time to dedicate to each, so it pays to showcase your abilities in as few words as possible. 3-4 lines is ideal.
  • Tailor it: Not tailoring your profile (and the rest of your CV) to the role you’re applying for, is the worst CV mistake you could make. Before setting pen to paper, look over the job ad and make a note of the skills and experience required. Then, incorporate your findings throughout.
  • Don’t add an objective: Career goals and objectives are best suited to your cover letter, so don’t waste space with them in your CV profile.
  • Avoid generic phrases: Cheesy clichès and generic phrases won’t impress recruiters, who read the same statements several times per day. Impress them with your skill-set, experience and accomplishments instead!

 

Example CV profile for Reservation Manager

Dedicated Reservation Manager with extensive experience in the hospitality industry and 10 years working on reservation teams at large hotels and restaurants. Proven track record in maximising restaurant capacity, ensuring seamless guest flow, and enhancing overall customer satisfaction. Proficient in OpenTable software and team management supported by a CMI Level 5 Diploma in Leadership and Management. 

 

What to include in your Reservation Manager CV profile?

  • Experience overview: To give employers an idea of your capabilities, show them your track record by giving an overview of the types of companies you have worked for in the past and the roles you have carried out for previous employers – but keep it high level and save the details for your experience section.
  • Targeted skills: Make your most relevant Reservation Manager key skills clear in your profile. These should be tailored to the specific role you’re applying for – so make sure to check the job description first, and aim to match their requirements as closely as you can.
  • Important qualifications: Be sure to outline your relevant Reservation Manager qualifications, so that anyone reading the CV can instantly see you are qualified for the jobs you are applying to.

 

Quick tip: If you are finding it difficult to write an attention-grabbing CV profile, choose from hundreds of pre-written profiles across all industries, and add one to your CV with one click in our quick-and-easy CV Builder. All profiles are written by recruitment experts and easily tailored to suit your unique skillset.

 

Core skills section

Create a core skills section underneath your profile to spotlight your most in-demand skills and grab the attention of readers.

This section should feature 2-3 columns of bullet points that emphasise your applicable skills for your target jobs. Before constructing this section, review the job description and compile a list of any specific skills, specialisms, or knowledge required.

 

Core skills section CV

 

Important skills for your Reservation Manager CV

Reservation System Proficiency – Utilising reservation software and systems to oversee and manage booking processes efficiently.

Team Leadership – Managing reservation agents, including setting goals, providing training, and ensuring the team delivers exceptional customer service.

Inventory Management – Managing room or resource inventory to optimise bookings, minimise overbooking, and maximise revenue.

Data Analysis – Analysing reservation data, identifying booking trends, and making data-driven decisions to adjust pricing, promotions, and availability.

Customer Relationship Management (CRM) – Utilising CRM tools to maintain guest profiles, track customer preferences, and personalise interactions to enhance guest satisfaction.

Sales and Upselling – Using sales techniques to upsell additional services, packages, or upgrades to increase revenue while maintaining a high level of customer satisfaction.

Problem Resolution – Handling complex customer issues, resolving disputes, and finding creative solutions to improve the booking process.

Financial Acumen – Utilising knowledge of financial principles, including revenue management and budgeting, to meet revenue targets and manage costs effectively.

Contract Negotiation – Establishing contracts with third-party booking platforms and negotiating favourable terms and commissions.

Compliance and Regulations – Maintaining knowledge of relevant laws and regulations, such as data protection and booking terms and conditions, to ensure the business operates within legal boundaries.

 

Quick tip: Our quick-and-easy CV Builder has thousands of in-demand skills for all industries and professions, that can be added to your CV in seconds – This will save you time and ensure you get noticed by recruiters.

 

CV builder CV builder

 

Work experience

By now, you’ll have hooked the reader’s attention and need to show them how you apply your skills and knowledge in the workplace, to benefit your employers.

So, starting with your most recent role and working backwards to your older roles, create a thorough summary of your career history to date.

If you’ve held several roles and are struggling for space, cut down the descriptions for your oldest jobs.

Work experience

Structuring each job

The structure of your work experience section can seriously affect its impact.

This is generally the biggest section of a CV, and with no thought to structure, it can look bulky and important information can get lost.

Use my 3-step structure below to allow for easy navigation, so employers can find what they are looking for:

Role descriptions
Outline

Begin with a summary of your role, detailing what the purpose of your job was, who you reported to and what size of team you were part of (or led).

 

Key responsibilities

Using easy-to-read bullet points, note down your day-to-day responsibilities in the role.

Make sure to showcase how you used your hard sector skills and knowledge.

 

Key achievements

To finish off each role and prove the impact you made, list 1-3 stand out achievements, results or accomplishments.

This could be anything which had a positive outcome for the company you worked for, or perhaps a client/customer.
Where applicable, quantify your examples with facts and figures.

 

Sample job description for Reservation Manager CV

Outline

Lead the six-person reservation team at The Arch, a high-end fusion restaurant in Birmingham with up to 120 guests per sitting.

Key Responsibilities

  • Manage up to 100 reservations each day, maximising restaurant capacity
  • Develop and implement reservation policies and procedures to enhance operational efficiency
  • Foster positive guest relations by addressing special requests and accommodating preferences
  • Conduct staff training on OpenTable software and guest interaction to uphold service standards

 

Quick tip: Create impressive job descriptions easily in our quick-and-easy CV Builder by adding pre-written job phrases for every industry and career stage.

 

 

Education section

Next up, you should list your education and qualifications.

This can include your formal qualifications (a degree, A-Levels and GCSEs), as well as sector-specific Reservation Manager qualifications and/or training.

While school leavers and recent grads should include a lot of detail here to make up for the lack of work experience, experienced candidates may benefit from a shorter education section, as your work experience section will be more important to recruiters.

 

Hobbies and interests

This section is entirely optional, so you’ll have to use your own judgement to figure out if it’s worth including.

If your hobbies and interests could make you appear more suitable for your dream job, then they are definitely worth adding.

Interests which are related to the industry, or hobbies like sports teams or volunteering, which display valuable transferable skills might be worth including.

 

CV builder CV builder

When putting together your Reservation Manager CV, there are a few key points to remember

Always tailor your CV to the target role, even if it means creating several versions for different roles.

Additionally, remember that the structure and format of your CV needs just as much attention as the content.

Good luck with your job search!